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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-21-2024, 10:58   #1 (permalink)
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problem by driver box [Answered]


hi.i need driver smart-card for win 10 64bit.please help me
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Old 05-21-2024, 17:46   #2 (permalink)
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i have problem by driver in win 10 64bit.box in win 10 32bit worked and no problem
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Old 05-22-2024, 06:54   #3 (permalink)
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Hello

Firstly, disable USB token holders in device manager.

Then, try to update card once again and send us result, we will check it
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Old 05-22-2024, 14:32   #4 (permalink)
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not find smartcard but in win32bit update ok
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Old 05-22-2024, 14:48   #5 (permalink)
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So try to disable USB Token Device and enable USB Token Holder.

Try using different combinations as this is a problem with the smart card reading process on your PC.
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Old 05-22-2024, 15:03   #6 (permalink)
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not work.not find smartcard
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