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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-21-2015, 08:08   #1 (permalink)
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Problem With New Octopus Box


Searching for server...
Trying connect to server support.octoplusbox.com:4000...
Exception: Socket Error # 10061
Connection refused.
Server is offline
Trying connect to server support.octoplusbox.com:443...
Exception: Socket Error # 10061
Connection refused.
Server is offline
Trying connect to server support2.octoplusbox.com:4000...
Server is online
Server greeting: "Card updates server v.2.2"
Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n 10103A45E
The card is valid card (TOP). Activations: LG, Samsung
Selected card: 010103A45E
Updates count: 22
Updates limit: 30
Activations:
- LG (ver 2.3)
- Samsung (ver 2.3)
Creating secure connection...
Secure connection established.
Prepairing to write card firmware...
Requesting firmware...
OK
Writing card firmware...
Failed!
Error at cmd #0

I change differents readers and the same... Please Help!!!
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Old 04-21-2015, 11:57   #2 (permalink)
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Hello.

If problem with card update remains the same with different card readers, then, most likely, your card is damaged.

Please contact your reseller, or our managers in online chat at Unlock hardware and software, repair and flash tools, spare parts and cables for cell phones servicing - GsmServer, they will help You.
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