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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-18-2015, 00:12   #1 (permalink)
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Problem Unlock T899M


Bienvenido en Octoplus/Octopus Box Samsung software versión 1.7.6
-----------------------------------------------------------------------------------
To connect SGH-T899M phone you have to perform the following
steps:
1. Disconnect cable from phone.
2. Go to dial window.
3. Enter "##634#" number.
4. Input *#7284# code.
5. Select "QC RmNetComposite" option.
6. Press "OK" button.
7. Wait until phone restart.
8. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM16
Modelo seleccionado: SGH-T899M
¡En el puerto seleccionado el teléfono no fue detectado!
Intentando a buscar el puerto USB diagnóstico...
Intentando a conectar el teléfono en COM16
Modo: Emergencia
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM17
Modelo seleccionado: SGH-T899M
¡En el puerto seleccionado el teléfono no fue detectado!
Intentando a buscar el puerto USB diagnóstico...
Intentando a conectar el teléfono en COM16
Modo: Emergencia
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM14
Modelo seleccionado: SGH-T899M
¡En el puerto seleccionado el teléfono no fue detectado!
Intentando a buscar el puerto USB diagnóstico...
Intentando a conectar el teléfono en COM16
Modo: Emergencia

Last edited by Octopus box; 04-18-2015 at 07:18.
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Old 04-18-2015, 07:18   #2 (permalink)
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Hello.

You have not configured (connected) the phone correctly. Install the latest Software version (Software) and do the next:

1. Disconnect cable from phone.
2. Go to dial window.
3. Enter "##634#" number.
4. Input *#7284# code.
5. Select "QC RmNetComposite" option.
6. Press "OK" button.
7. Wait until phone restart.
8. Press "Read Info" buttom at the "Main" tab in the Software.
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Old 04-18-2015, 12:43   #3 (permalink)
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Same problem

Bienvenido en Octoplus/Octopus Box Samsung software versión 1.8.9
-----------------------------------------------------------------------------------
To connect SGH-T899M phone you have to perform the following
steps:
1. Disconnect cable from phone.
2. Go to dial window.
3. Enter "##634#" number.
4. Input *#7284# code.
5. Select "QC RmNetComposite" option.
6. Press "OK" button.
7. Wait until phone restart.
8. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM14
Modelo seleccionado: SGH-T899M
Modo: Normal
Modelo del teléfono: SGH-T899M
Fecha de creación del firmware: Aug 30 2013
Tiempo de compilación del firmware: 06:00:00
Fecha de salida del firmware: Nov 21 2013
Tiempo de salida del firmware: 14:25:13
IMEI del teléfono: 354341-05-011983-3
Versión del SW: M8960A-AAAANAZM-2.0.09098
-----------------------------------------------------------------------------------
Plataforma: Samsung Anycall
Puerto seleccionado: COM14
Modelo seleccionado: SGH-T899M
Modo: Normal
Modelo del teléfono: SGH-T899M
Fecha de creación del firmware: Aug 30 2013
Tiempo de compilación del firmware: 06:00:00
Fecha de salida del firmware: Nov 21 2013
Tiempo de salida del firmware: 14:25:13
IMEI del teléfono: 354341-05-011983-3
Versión del SW: M8960A-AAAANAZM-2.0.09098
Liberando el teléfono...
Reading security failed
La liberación del teléfono ha sido fallada
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Old 04-18-2015, 13:08   #4 (permalink)
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There is new (currently not supported) security type in your phone, Software can't get access to phone's security area. Try to search and write lower firmware version by using original Samsung flasher (Octoplus Box Software currently doesn't support Write firmware for this device) and try to make Read Codes again.
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