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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-28-2024, 17:51   #1 (permalink)
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samsung a54 mdm issue [Answered]


Welcome to Octoplus Samsung Software v.4.2.8.6

Work ID: 00000000018E314B
Starting Unlock MDM (Mar.2024)
Selected model: SM-A546E
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 352838653710100
Input SN: RZCW92A96PM
Connecting to server...
Username: sohidul8520
Your balance: 300 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Your account will be charged for 100 credits. Do you want to continue?
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-A546E
Fingerprint: samsung/a54xnsxx/a54x:14/UP1A.231005.007/A546EXXS6BWL6:user/release-keys
Firmware compiled date: Wed Dec 13 08:38:20 +07 2023
PDA version: A546EXXS6BWL6
CSC version: A546EODM6BWL2
SW version: A546EXXS6BWL6
Build number: QB25598297
Phone SN: RZCW92A96PM
Android version: 14 (UP1A.231005.007)
Sales code: INS
Carrier Id: INS
Country: India
HW platform: s5e8835
HW Chip: erd8835
HW Modem: REV0.4
Security patch level: 2023-12-01
Warranty Void: 0
Codename: a54xnsxx
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON5318AP
Starting exploit...
Activating service...
Security level is too high to use method #1!
Using method #2
Failed. Please contact support!
Unlock MDM (Mar.2024) failed
Execution time 2 minute(s) 54 second(s)
Performed by 4.2.8.6 Software version.







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Old 03-28-2024, 19:22   #2 (permalink)
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Hello

Please, make factory data reset and try to perform opeation few more times.

Thertefter, send us result.
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