Samsung A847D unlock failed - GSM-Forum

nickmatine · 11-24-2012, 04:24

i try to unlock 40 phones and no luck

log
Platform: Samsung Anycall
Selected port: COM98
Selected model: SGH-A847D
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM119
Detected phone model: SGH-A847D
Mode: Normal
SW Version: TLJK4
HW Version: REV0.1
Phone IMEI: xxxxxxxxx
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM119
Selected model: SGH-A847D
Detected phone model: SGH-A847D
Mode: Normal
SW Version: TLJK4
HW Version: REV0.1
Phone IMEI: xxxxxxxxx
Reading phone unlock codes. It can take some time, please wait...
Read codes failed

i followed the steps

1. Disconnect USB cable from phone.
2. Type *#782872#.
3. Press confirm button.
4. Type *#7465625# and leave appeared message on phone screen.

here appear only the status network lock
5. Connect USB cable and select Diagnostics COM port.

Octopus box · 11-26-2012, 08:33

Hello.
Please make Read codes again, then upload somewhere the latest "*.log" and "*.logx" files from the folder "c:\Program Files\GsmServer\OctopusSamsung\LOG\" and post here link, we will look where is the problem with your phone. Also, You can contact us to Sonork or Yahoo! Messeneger, we will try to help You remotely via Team Viewer.

11-24-2012, 04:24	#1 (permalink)
nickmatine Freak Poster Join Date: May 2012 Posts: 463 Member: 1754412 Status: Offline Sonork: 100.1620116 Thanks Meter: 27	Samsung A847D unlock failed i try to unlock 40 phones and no luck log Platform: Samsung Anycall Selected port: COM98 Selected model: SGH-A847D Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM119 Detected phone model: SGH-A847D Mode: Normal SW Version: TLJK4 HW Version: REV0.1 Phone IMEI: xxxxxxxxx ----------------------------------------------------------------------------------- Platform: Samsung Anycall Selected port: COM119 Selected model: SGH-A847D Detected phone model: SGH-A847D Mode: Normal SW Version: TLJK4 HW Version: REV0.1 Phone IMEI: xxxxxxxxx Reading phone unlock codes. It can take some time, please wait... Read codes failed i followed the steps 1. Disconnect USB cable from phone. 2. Type #782872#. 3. Press confirm button. 4. Type #7465625# and leave appeared message on phone screen. here appear only the status network lock 5. Connect USB cable and select Diagnostics COM port.

11-26-2012, 08:33	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,867 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,417	Hello. Please make Read codes again, then upload somewhere the latest ".log" and ".logx" files from the folder "c:\Program Files\GsmServer\OctopusSamsung\LOG\" and post here link, we will look where is the problem with your phone. Also, You can contact us to Sonork or Yahoo! Messeneger, we will try to help You remotely via Team Viewer.