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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-27-2020, 14:33   #1 (permalink)
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Samsung A920f android 9 U3 imei repair [Answered]


Hello Dear, I need to repair imei on A920f rooted Android 9 pach security 1jan 2020
Somebody can help me?
I try with octopus but nothing
Thanks for your help in advance
Build version A920FXXU3BSLA
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Old 05-27-2020, 15:05   #2 (permalink)
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Quote:
I try with octopus but nothing
Hello.

What do You mean nothing, please posy here full Software log?!
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Old 05-30-2020, 12:42   #3 (permalink)
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I connect A920f with octopus, read code only by android/efs manager if click on repair imei/SN don't find phone connected
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Old 05-30-2020, 12:55   #4 (permalink)
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EFS MANAGER---------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-A920F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-A920F
Firmware compiled date: Mon Dec 23 15:36:42 KST 2019
PDA version: A920FXXU3BSLA
CSC version: A920FOVF3BSLA
SW version: A920FXXU3BSLA
Build number: 14725330
Phone SN: R58M22DB7JM
Android version: 9 (PPR1.180610.011)
Sales code: OMN
Country: ITALY
HW platform: sdm660
HW Chip: unknown
HW Modem: SDM660
Security patch level: 2020-01-01
Warranty Void: 0
SIM 1 status: loaded
Codename: a9y18qltexx
Performed by 2.9.4.5 Software version.

clicking on repair imei show this message
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-A920F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-A920F
Firmware compiled date: Mon Dec 23 15:36:42 KST 2019
PDA version: A920FXXU3BSLA
CSC version: A920FOVF3BSLA
SW version: A920FXXU3BSLA
Build number: 14725330
Phone SN: R58M22DB7JM
Android version: 9 (PPR1.180610.011)
Sales code: OMN
Country: ITALY
HW platform: sdm660
HW Chip: unknown
HW Modem: SDM660
Security patch level: 2020-01-01
Warranty Void: 0
SIM 1 status: loaded
Codename: a9y18qltexx
Performed by 2.9.4.5 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-A920F
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM6
Phone connection failed
Performed by 2.9.4.5 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A920F
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM6
Phone connection failed
Performed by 2.9.4.5 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A920F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-A920F
Firmware compiled date: Mon Dec 23 15:36:42 KST 2019
PDA version: A920FXXU3BSLA
CSC version: A920FOVF3BSLA
SW version: A920FXXU3BSLA
Build number: 14725330
Phone SN: R58M22DB7JM
Android version: 9 (PPR1.180610.011)
Sales code: OMN
Country: ITALY
HW platform: sdm660
HW Chip: unknown
HW Modem: SDM660
Security patch level: 2020-01-01
Warranty Void: 0
SIM 1 status: loaded
Codename: a9y18qltexx
Performed by 2.9.4.5 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A920F
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM6
Phone connection failed
Performed by 2.9.4.5 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-A920F
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM6
Phone connection failed
Performed by 2.9.4.5 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-A920F
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM6
Phone connection failed
Performed by 2.9.4.5 Software version.
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Old 05-30-2020, 13:37   #5 (permalink)
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Hello.

Unfortunately, Repair IMEI operation is not supported for this phone model.
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