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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-19-2015, 12:19   #1 (permalink)
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Thumbs up samsung Note 3 sc-01f cant unlock


Hi Octopus team Samsung note 3 japan sc-01f cant work with Octopus *#0808# not work how can i???
 
Old 04-19-2015, 18:12   #2 (permalink)
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Hello.

Please enable USB Debugging option, connect the phone directly to PC and perform "Read Info" operation from "Android/EFS manager" tab of the Software. Post here full Software log of the operation.
 
Old 04-23-2015, 12:04   #3 (permalink)
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Hello.

Please enable USB Debugging option, connect the phone directly to PC and perform "Read Info" operation from "Android/EFS manager" tab of the Software. Post here full Software log of the operation.
Not work any opretion only read info here is logs

To connect SC-01F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SC-01F
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SC-01F
Firmware compiled date: Wed Sep 25 21:38:26 KST 2013
PDA version: SC01FOMUBMIF
CSC version: SC01FDCMBMIF
SW version: SC01FOMUBMIF
Phone IMEI: 357351052635329
Phone SN: R38F414XD4E
Android version: 4.3 (JSS15J)

Platform: Samsung Android
Selected port: COM8
Selected model: SC-01F
Detected phone model: SC-01F
Firmware compiled date: Wed Sep 25 21:38:26 KST 2013
PDA version: SC01FOMUBMIF
CSC version: SC01FDCMBMIF
SW version: SC01FOMUBMIF
Phone IMEI: 357351052635329
Phone SN: R38F414XD4E
Android version: 4.3 (JSS15J)
Reading info...
Phone was not found on the selected port!
 
Old 04-23-2015, 12:12   #4 (permalink)
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Re-install the latest drivers (http://octoplusbox.com/files/drivers...ile_Phones.exe), install the latest Software version (if You don't use the latest), and connect the phone again. To connect SC-01F, perform the following steps:

1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" button at the "Main" tab in the software.
 
Old 04-23-2015, 12:17   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Re-install the latest drivers (http://octoplusbox.com/files/drivers...ile_Phones.exe), install the latest Software version (if You don't use the latest), and connect the phone again. To connect SC-01F, perform the following steps:

1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" button at the "Main" tab in the software.
Bro *#0808# or also *#9090# not work on this phone
 
Old 04-23-2015, 12:37   #6 (permalink)
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Try to make Factory data reset, wipe cache partition, re-flash the phone with the firmware from the Support Area and try again.
 
Old 04-24-2015, 08:31   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to make Factory data reset, wipe cache partition, re-flash the phone with the firmware from the Support Area and try again.
Bro not work try to factory reset or wipe cache also flash with octopus this file SC01FOMUFNF6_SC01FDCMFNF6_DCM_Android_4.4.2.oct not work any code *#0808# or *#9090# what can i do?
 
Old 04-24-2015, 10:42   #8 (permalink)
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Currently no other way to enable Diag mode. Try to write different firmwares and check, whether *#0808#, *#9090# codes are working.
 
Old 05-02-2015, 22:28   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Currently no other way to enable Diag mode. Try to write different firmwares and check, whether *#0808#, *#9090# codes are working.
Bro am write all the firmwares from support erea but codes not work with any firmware what can i do?
 
Old 05-03-2015, 09:41   #10 (permalink)
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Unforunately, we don't know another way, how to enable Diag port.
 
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