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04-14-2015, 17:01
| #1 (permalink) |
| Freak Poster  Join Date: Sep 2014
Posts: 355
Member: 2253249 Status: Offline Thanks Meter: 29 | Samsung s3802 imei 000000000000000 solution need ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM17 Phone must be ON. Searching for a phone. Please wait... Found phone on COM17 Reading info... UniqueNumber : 27251401599153 SW Version : !§ Phone IMEI A: 000000000000000 Phone IMEI B: 000000000000000 ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM17 Phone must be ON. Searching for a phone. Please wait... Found phone on COM17 Reading info... UniqueNumber : 27251401599153 SW Version : !Ë Phone IMEI A: 000000000000000 Phone IMEI B: 000000000000000 Deactivating MSL... Deactivating MSL failed FLASH SUPPORT AREA FILE. AND MANY MORE |
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04-14-2015, 17:03
| #2 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. Try to reflash the phone with firmware from the Support Area, then try to perform "Repair IMEI" operation. Post here full Software log of these 2 operations. |
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04-15-2015, 11:04
| #3 (permalink) |
| Freak Poster Join Date: Sep 2014
Posts: 355
Member: 2253249 Status: Offline Thanks Meter: 29 | Welcome to Octoplus/Octopus Box Samsung software version 1.9.1 Selected firmware file: S3802DDMC3.oct ----------------------------------------------------------------------------------- To perform this opperation plase select USB port. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: USB Phone must be OFF, and the battery must be fully charged Please, connect USB cable and reconnect battery. Connecting... Phone found. Sending loaders... Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Writing firmware... Erasing Full Flash... Full Flash erase successfully. Writing "S3802DDMC3_BSY part 1"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 2"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 3"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 4"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_CDS"... Writing "S3802DDMC3_CDS" done! Writing "S3802ODDMC5_CUST"... Writing "S3802ODDMC5_CUST" done! Writing "S3802ODDMC5_ROOT"... Writing "S3802ODDMC5_ROOT" done! Writing "S3802ODDMC5_USER"... Writing "S3802ODDMC5_USER" done! Firmware Write successfully. |
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04-15-2015, 11:06
| #4 (permalink) |
| Freak Poster Join Date: Sep 2014
Posts: 355
Member: 2253249 Status: Offline Thanks Meter: 29 | Welcome to Octoplus/Octopus Box Samsung software version 1.9.1 Selected firmware file: S3802DDMC3.oct ----------------------------------------------------------------------------------- To perform this opperation plase select USB port. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: USB Phone must be OFF, and the battery must be fully charged Please, connect USB cable and reconnect battery. Connecting... Phone found. Sending loaders... Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Writing firmware... Erasing Full Flash... Full Flash erase successfully. Writing "S3802DDMC3_BSY part 1"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 2"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 3"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 4"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_CDS"... Writing "S3802DDMC3_CDS" done! Writing "S3802ODDMC5_CUST"... Writing "S3802ODDMC5_CUST" done! Writing "S3802ODDMC5_ROOT"... Writing "S3802ODDMC5_ROOT" done! Writing "S3802ODDMC5_USER"... Writing "S3802ODDMC5_USER" done! Firmware Write successfully. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM1 Phone must be ON. Searching for a phone. Please wait... Phone was not found on the selected port! ----------------------------------------------------------------------------------- To perform this opperation plase select COM port. ----------------------------------------------------------------------------------- To perform this opperation plase select COM port. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM17 Phone must be ON. Searching for a phone. Please wait... Found phone on COM17 Reading info... UniqueNumber : 27251401599153 SW Version : !§ Phone IMEI A: 000000000000000 Phone IMEI B: 000000000000000 ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM17 Phone must be ON. Searching for a phone. Please wait... Found phone on COM17 Reading info... UniqueNumber : 27251401599153 SW Version : !Ë Phone IMEI A: 000000000000000 Phone IMEI B: 000000000000000 Deactivating MSL... Deactivating MSL failed |
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04-15-2015, 11:15
| #5 (permalink) | |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Quote:
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08-22-2015, 08:51
| #6 (permalink) |
| Freak Poster Join Date: Dec 2014
Posts: 218
Member: 2310475 Status: Offline Thanks Meter: 64 | need help cotopus box------ s3802 imei repair problem Platform: Samsung Infineon Selected model: GT-S3802 Selected port: USB Phone must be OFF, and the battery must be fully charged Please, connect USB cable and reconnect battery. Connecting... Phone found. Sending loaders... Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Writing firmware... Erasing Full Flash... Full Flash erase successfully. Writing "S3802DDMH1_BSY part 1"... Writing "S3802DDMH1_BSY" done! Writing "S3802DDMH1_BSY part 2"... Writing "S3802DDMH1_BSY" done! Writing "S3802DDMH1_BSY part 3"... Writing "S3802DDMH1_BSY" done! Writing "S3802DDMH1_BSY part 4"... Writing "S3802DDMH1_BSY" done! Writing "S3802DDMH1_CDS"... Writing "S3802DDMH1_CDS" done! Writing "S3802ODDMH1_ODD_CUST"... Writing "S3802ODDMH1_ODD_CUST" done! Writing "S3802ODDMH1_ODD_ROOT"... Writing "S3802ODDMH1_ODD_ROOT" done! Writing "S3802ODDMH1_ODD_USER"... Writing "S3802ODDMH1_ODD_USER" done! Firmware Write successfully ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM159 Phone must be ON. Searching for a phone. Please wait... Found phone on COM159 Reading info... UniqueNumber : ìÿ½b 413009 SW Version : S3802DDMH1 Phone IMEI A: 000000000000000 Phone IMEI B: 000000000000000 Deactivating MSL... Deactivating MSL failed |
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08-22-2015, 09:56
| #8 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Try to reflash the phone with "s3802ddmc3" firwmware from the Support Area, then repeat "Repair IMEI" oepration. Try to use USB and UART cables for connection. Note: to connect the phone via UART, You should use Samsung C3300k/C3303k micro UART cable with 525-530kOm resistor and manually select correct COM port (COM port of the box). |
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| The Following User Says Thank You to Octopus box For This Useful Post: |
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08-22-2015, 11:08
| #9 (permalink) |
| Freak Poster Join Date: Dec 2014
Posts: 218
Member: 2310475 Status: Offline Thanks Meter: 64 | problem not solved Welcome to Octoplus/Octopus Box Samsung software version 2.0.2 ----------------------------------------------------------------------------------- To connect SM-G7105L phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+MODEM+ADB". 9. Press Home button. 10. Go to dial window. 11. Enter "*#9090#" number. 12. Set "Diag config" to "DM/DUM over HSIC" value. 13. Restart phone. 14. Press "Read Info" in software. Selected firmware file: S3802DDMC3.oct ----------------------------------------------------------------------------------- To perform this opperation plase select USB port. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: USB Phone must be OFF, and the battery must be fully charged Please, connect USB cable and reconnect battery. Connecting... Phone found. Sending loaders... Sending preloader... Preloader send successfully Sending mainloader... Mainloader send successfully Writing firmware... Erasing Full Flash... Full Flash erase successfully. Writing "S3802DDMC3_BSY part 1"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 2"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 3"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_BSY part 4"... Writing "S3802DDMC3_BSY" done! Writing "S3802DDMC3_CDS"... Writing "S3802DDMC3_CDS" done! Writing "S3802ODDMC5_CUST"... Writing "S3802ODDMC5_CUST" done! Writing "S3802ODDMC5_ROOT"... Writing "S3802ODDMC5_ROOT" done! Writing "S3802ODDMC5_USER"... Writing "S3802ODDMC5_USER" done! Firmware Write successfully. ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM1 Phone must be ON. Searching for a phone. Please wait... Phone was not found on the selected port! ----------------------------------------------------------------------------------- Platform: Samsung Infineon Selected model: GT-S3802 Selected port: COM8 Phone must be ON. Searching for a phone. Please wait... Found phone on COM8 Reading info... SW Version : S3802DDMC3 Phone IMEI A: 000000000000000 Phone IMEI B: 000000000000000 Deactivating MSL... Deactivating MSL failed |
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08-22-2015, 11:36
| #10 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Please upload *.log and *.logx file of performed operations and post here download link. We will check where can be the problem. *.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. |
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| The Following User Says Thank You to Octopus box For This Useful Post: |
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08-22-2015, 11:44
| #11 (permalink) |
| Freak Poster Join Date: Jun 2013 Location: Bombay. Age: 33
Posts: 252
Member: 1960501 Status: Offline Sonork: 100.1638964 Thanks Meter: 23 | Brother , Flash with ufs & dont forget click patch msl when flashing.... After flashing connect power on via usb cable with octopus box and repair imei..... |
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| The Following User Says Thank You to SMD Expert For This Useful Post: |
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08-29-2015, 07:25
| #15 (permalink) |
| Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | As I have written above, some important data is still damaged in your device. If after writing different firmwares, which You have, Software can't deactivate MSL - currently we have no solution for such phone, how to repair its IMEI. |
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| The Following User Says Thank You to Octopus box For This Useful Post: |
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