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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-03-2020, 07:01   #1 (permalink)
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Smile Samsung S7 SM-G930F Repair Network Fail [Solved]


WorkID: 00227DF6
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G930F
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.


I confirm it on my phone and nothing goes on


Or stops there

Work ID: 0000000000227EEC
Platform: Samsung Android
Selected port: COM70
Selected model: SM-G930F
Operation: Repair Network






https://yadi.sk/i/VOeH974XFxwXpA

https://yadi.sk/i/ZPUd4IoU2U_ycw
 
Old 11-03-2020, 08:36   #2 (permalink)
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Quote:
Originally Posted by Surtax View Post
WorkID: 00227DF6
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G930F
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.


I confirm it on my phone and nothing goes on


Or stops there

Work ID: 0000000000227EEC
Platform: Samsung Android
Selected port: COM70
Selected model: SM-G930F
Operation: Repair Network






https://yadi.sk/i/VOeH974XFxwXpA

https://yadi.sk/i/ZPUd4IoU2U_ycw

another phone number for example SM-A720 is detected normally


Platform: Samsung Android
Selected port: COM3
Selected model: SM-A720F
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A720F
Firmware compiled date: Thu Mar 16 09:41:14 KST 2017
PDA version: A720FXXU1AQC5
CSC version: A720FOXY1AQC5
SW version: A720FXXU1AQC8
Build number: QB6109584
Phone SN: R58J14N02FX
Android version: 6.0.1 (MMB29K)
Sales code: SER
Country: Russia
HW platform: exynos5
HW Chip: exynos7880
HW Modem: SHANNON325
Security patch level: 2017-03-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: a7y17ltexx
Performed by 3.0.0.6 Software version.
 
Old 11-03-2020, 09:02   #3 (permalink)
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Quote:
Originally Posted by Surtax View Post
WorkID: 00227DF6
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G930F
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.


I confirm it on my phone and nothing goes on


Or stops there

Work ID: 0000000000227EEC
Platform: Samsung Android
Selected port: COM70
Selected model: SM-G930F
Operation: Repair Network






https://yadi.sk/i/VOeH974XFxwXpA

https://yadi.sk/i/ZPUd4IoU2U_ycw
Hello.

Please post here full Software log with performed operation, we will check it.
 
Old 11-03-2020, 09:12   #4 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please post here full Software log with performed operation, we will check it.

Welcome to Octoplus Box Samsung software version 3.0.0.6
Card S/N :
-----------------------------------------------------------------------------------
To connect SM-G930F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Work ID: 00000000002297A9
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G930F
Operation: Repair Network





nothing goes further



if you disable the device it writes like this

To connect SM-G930F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Work ID: 00000000002297A9
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G930F
Operation: Repair Network
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Repairing network failed.
Performed by 3.0.0.6 Software version.


https://yadi.sk/d/6U8W_ltsnEzBhA
 
Old 11-03-2020, 10:02   #5 (permalink)
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As i understand You have an issue with SM-G930F device model? What devices were appear in Device manager, please make screenshot and post here? Did You enable "USB debug" option on
the device?
 
Old 11-03-2020, 10:21   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
As i understand You have an issue with SM-G930F device model? What devices were appear in Device manager, please make screenshot and post here? Did You enable "USB debug" option on
the device?

I enabled debugging on my phone of course



https://yadi.sk/i/VOeH974XFxwXpA Devices manager
 
Old 11-03-2020, 11:02   #7 (permalink)
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Please, go to Android / EFS tab and do Read info operation, after post here full Software log. Most likely this is some local problem with your drivers, USB port, cable, etc. We've been checked this device and everything works fine.
 
Old 11-03-2020, 12:11   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, go to Android / EFS tab and do Read info operation, after post here full Software log. Most likely this is some local problem with your drivers, USB port, cable, etc. We've been checked this device and everything works fine.

Welcome to Octoplus Box Samsung software version 3.0.0.6
Card S/N :
-----------------------------------------------------------------------------------
To connect SM-G930F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Work ID: 000000000022CAFF
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G930F
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G930F
Firmware compiled date: Thu Nov 22 12:42:09 KST 2018
PDA version: G930FXXS3ERKD
CSC version: G930FOXE3ERK6
SW version: G930FXXU3ERI1
Build number: QB10686407
Phone SN: R58HA61G6GH
Android version: 8.0.0 (R16NW)
Sales code: SER
Country: Russia
HW platform: exynos5
HW Chip: exynos8890
HW Modem: SHANNON335
Security patch level: 2018-11-01
Warranty Void: 1
SIM 1 status: ready
SIM 2 status: absent
Codename: heroltexx
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: ******
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Repairing network. Please wait, this can take some time...OK
Network is successfully repaired.
Performed by 3.0.0.6 Software version.




The problem was root rights!!
 
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