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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-13-2020, 11:23   #1 (permalink)
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Samsung S9 G960F error reading code [Answered]


Samsung S9 G960F error reading code

Code:
Platform: Samsung Android
Selected port: COM7
Selected model: SM-G960F
Operation: Read Codes - Via DIAG and ADB (May 2020 Method)
Detected phone model: SM-G960F
Firmware compiled date: Fri Jun  5 13:48:18 KST 2020
PDA version: G960FXXU9ETF5
CSC version: G960FOBE9ETF5
SW version: G960FXXU9ETF2
Build number: QB16017859
Phone SN: R58KB524LJE
Android version: 10 (QP1A.190711.020)
Sales code: EVR
Country: UK
HW platform: universal9810
HW Chip: unknown
HW Modem: SHANNON360
Security patch level: 2020-06-01
Warranty Void: 0
SIM 1 status: network locked
Codename: starltexx
Searching for USB diagnostic port... OK
Connecting... OK
Connecting to server... OK
Checking smart card... OK
Username: m******
Authorizing... OK
Checking balance... OK
Your balance: 100 credits.
Checking operation... OK
Checking operation... OK
Initializing exploit... OK
Reading additional info... OK
Sending device information... OK
Searching for USB diagnostic port... OK
Connecting... OK
Creating patch... OK
Writing patch... OK
Reading codes... failed
Read codes failed
Performed by 2.9.6.1 Software version.
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Old 07-13-2020, 11:54   #2 (permalink)
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Hello.

Please, close the Software and send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. We will research where can be the problem and try to find solution.
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