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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-19-2016, 04:17   #1 (permalink)
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SCH-W550 Need to Unlock , But Connection Failed When Switching Emergency Mode


SCH-W550 Need to Unlock , But Connection Failed When Switching Emergency Mode

Need help

Need to Unlock ,

AFter Click Unlock Button Phone is Reading in Normal Mode, When Phone Switching in Emergency Mode By Tools ,
it says Phone connection failed

Heres Screenshot ,



When Phone Switching Emergency Mode by Tools
Like This




Mode: Emergency
Phone connection failed
Connecting to phone on COM3
Phone connection failed

Last edited by Toperz; 04-19-2016 at 04:24.
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Old 04-19-2016, 10:26   #2 (permalink)
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Hello.

Try to put the phone into Emergency Mode manually, then re-connect the phone to PC. Try to use different USB ports of PC motherboard for connection.
To enter emergency mode, reconnect the battery, press and hold "Volume up" + "Volume down" + "Power ON" buttons.
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Old 04-19-2016, 10:28   #3 (permalink)
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I'll Alread try Latest Tools Version 2.2.4 . But Same Problem

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Old 04-19-2016, 10:29   #4 (permalink)
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I'll Try That Combinations But Screens shows DOwnload Mode...


THis is the Emergency Mode?

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Old 04-19-2016, 10:33   #5 (permalink)
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When i apply THese Combinations press and hold "Volume up" + "Volume down" + "Power ON" buttons.

Screen Shows THis





THen I'll Try to Unlock in That Mode, But same Error in 1st post.
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Old 04-19-2016, 10:39   #6 (permalink)
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i dont understand why the Comport Failed When Switching in Emergency Mode by TOols.
But Phone is No Problem in Normal Mode.
and Phone is Still Detected in PC

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Old 04-19-2016, 10:55   #7 (permalink)
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Please power on the phone, then do the next:
1. Enter "System Info Menu" - 4433366368791 combination.
2. Select "SIO Mode" (instead of mode there can be some hieroglyphs).
3. Select "Port Map" menu item
4. Set "Diag Moditor" to "USB CDC" value
5. All the rest items in this menu set up to "NULL DEV"

Repeat "Unlock" operation after these steps.
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Old 04-19-2016, 11:23   #8 (permalink)
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Tnx for Give Idea sir , ill Appreciate it..


I'll Try to Follow you Sir Clearly and The Software Instructions, Step By Step But Error is Still.
Ill Try Also All Motheboard Port and in Octoplus Box Port ,
But Same Error








THen Unlock , But Same Error Shows in Software.






Softwares is Switching in THis Mode



After That Softwares Gives error Phone Connecting Failed..
But Phone is Still Detected on PC in That Mode.

Last edited by Toperz; 04-19-2016 at 11:31.
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Old 04-19-2016, 12:21   #9 (permalink)
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Please contact us to Skype, or Yahoo! Messenger, we will try to help You. Our contacts You can find in our profile.
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Old 04-19-2016, 12:32   #10 (permalink)
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Going Sir , via yahoo messanger.
Tnx For your Time..
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