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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-31-2011, 12:10   #1 (permalink)
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SCHW300 error to flash & unlock plz help!!!


Dear octopus team plz help me to flash & unlock this SCHW3000

when i flash or unlock always error!!!


here my procedure but same error


write firmware(procedure)

1.Connect powered-on phone to PC via V804 cable
2.Install required driver;
3.Select firmware file;
4.Click "Write firmware" button;
5.Follow software instructions (prompts).


Note: If it is not possible to write firmware put phone manually into Emergency mode. If error occurs during firmware writing don't restart phone and try to rewrite firmware.

Note: Please, make sure that phone battery is fully charged. Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs. To avoid errors in the flashing process, use a ?clean? PC (without any installed drivers for other Qualcomm-based devices). Don?t run any other programs or attach new devices to your computer during the flashing procedure! Please, follow these simple instructions to avoid phone damage.

Note: Please, don't upgrade/downgrade firmware version if it is not necessary



direct Unlock(procedure)

5. Direct Unlock
1. Connect powered-on phone to PC via V804 cable;
2. Install necessary driver;
3 Click "Unlock" button;
4.Follow software instructions (prompts).



here logs:


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Old 08-31-2011, 14:15   #2 (permalink)
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Hello.
Please try to put the phone into Emergency mode manually and press "Unlock" button.
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