SGH-I497 UNLOCK please help - Page 2 - GSM-Forum

helfrez · 06-13-2014, 14:32

Documentation needs to be updated. The new code is *#0808# so corect instructions would be.

To connect SGH-I497 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to Calculator application.
6. Enter "(+30012012732+" number, to get phone dial window.
7. Enter "*#7284#"
8. Set the UART value to Pda
9. Hit the Back button
10. Go back to Test Window.
11. Enter "*#0808#" number.
12. Skip
13. Skip
14. Select "DM+MODEM+ADB".
15. Close window.
16. Press "Read Info" in software.

Octopus box · 06-13-2014, 14:41

Ok, thanks, info will be updated in next Software update.

helfrez · 06-13-2014, 16:22

Still running into weirdness working with this device. I am trying to work through them. I can't seem to get it to do much, Read Info works on all tabs, but all operations fail. The read security fails, but if I use the android/efs tab, the read security works fine.

I interestingly have to use the Manual Input because the device name is coming back:

Platform: Samsung Android
Selected port: COM8
Selected model: SGH-I497
Warning: Selected model (SGH-I497) differs from the detected one (SAMSUNG-SGH-I497)!
If you want select (SAMSUNG-SGH-I497) as (SGH-I497) model, please check "manual select".
Reading security failed.

Using manual input fixes this.
-------------------------------------

Read Codes Output:
Platform: Samsung Android
Selected port: COM8
Selected model: SGH-I497
Mode: Normal
Phone model: SGH-I497
Firmware compiled date: May 02 2013
Firmware compiled time: 04:00:00
Firmware released date: Jun 8 2013
Firmware released time: 23:48:45
Phone IMEI: XXXX
SW version: M8960A-AAAANAZM-2.0.01092
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed

Unlock Output:
Everything worked, but device remained locked, going to try it a few times to see it it works.

Octopus box · 06-13-2014, 16:27

Quote:

Reading security failed
Read codes failed

This error means there new (currently unsupported) security type in the device. Try to perform the Unlock operation, not Read codes.

helfrez · 06-13-2014, 16:35

I tried it with the current firmware, and it didn't actually unlock. I am going to run the unlock a few more times and see if it works.

I am wondering it if would help to flash one of the stock firmware from bootloader to clean up the name mismatching errors. Would need to re-root the device, but maybe that will help. I can always upgrade it to 4.1.2 gain after the operations.

Octopus box · 06-13-2014, 16:37

Post here full Software log with the Unlock procedure.

helfrez · 06-13-2014, 17:11

Platform: Samsung Android
Selected port: COM8
Selected model: SGH-I497
Mode: Normal
Phone model: SGH-I497
Firmware compiled date: May 02 2013
Firmware compiled time: 04:00:00
Firmware released date: Jun 8 2013
Firmware released time: 23:48:45
Phone IMEI: 354272-05-005076-1
SW version: M8960A-AAAANAZM-2.0.01092
Unlocking phone...
Creating NVM backup
Reading NVM done!
Firmware compiled date: Sat Jun 8 23:15:11 KST 2013
PDA version: I497UCBMF2
CSC version: I497ATTBMF2
SW version: I497UCMF2
Phone IMEI: 354272050050761
Phone SN: R21CA084XVW
Android version: 4.1.2 (JZO54K)
Cheking Root
Reading security backup, please wait...
Backup saved as (filename delete for post counts link)
Deactivating MSL...
MSL deactivate successfully
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: May 02 2013
Firmware compiled time: 04:00:00
Firmware released date: Jun 8 2013
Firmware released time: 23:48:45
Phone IMEI: XXXXXXX
SW version: M8960A-AAAANAZM-2.0.01092
Found phone on COM8
Repairing NVM for SGH-I497 phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)
-----------------------------------------

helfrez · 06-14-2014, 17:37

The best solution seems to be to downgrade to 4.0.4. The unlock and read codes functions work fine in 4.0.4. The posted 4.0.4 firmware, in the repo, would not boot on my device. I ended up installing CWM and installing a old CWM flashable 4.0.4 image.

Read Codes (Successful)
Unlock Phone (Successful)

helfrez · 06-14-2014, 18:10

Repair IMEI doesn't seem to have any effect still.

Octopus box · 06-14-2014, 19:07

Please upload log and logx files of Repair IMEI operation and post here link.
We will research the files to find out reason of this problem.

helfrez · 06-14-2014, 20:13

Uploaded
https://drive.google.com/file/d/0Byz...it?usp=sharing

helfrez · 06-21-2014, 15:39

Do you need any additional info or logs to check it out? Not sure why the mods keep deleting my post..

Octopus box · 06-21-2014, 15:52

Try to re-flash the phone and repeat the operation once again, then post here the result.

helfrez · 07-18-2014, 17:10

Latest version generates a good unlock code, but imei repair still does not work. Could we have another device that only accepts service codes? Could you PM me the service imei codes list.

Octopus box · 07-18-2014, 17:16

Try to re-flash the phone repeat the Reair IMEI operation once again and post here the result.

06-13-2014, 16:22	#18 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Still running into weirdness working with this device. I am trying to work through them. I can't seem to get it to do much, Read Info works on all tabs, but all operations fail. The read security fails, but if I use the android/efs tab, the read security works fine. I interestingly have to use the Manual Input because the device name is coming back: Platform: Samsung Android Selected port: COM8 Selected model: SGH-I497 Warning: Selected model (SGH-I497) differs from the detected one (SAMSUNG-SGH-I497)! If you want select (SAMSUNG-SGH-I497) as (SGH-I497) model, please check "manual select". Reading security failed. Using manual input fixes this. ------------------------------------- Read Codes Output: Platform: Samsung Android Selected port: COM8 Selected model: SGH-I497 Mode: Normal Phone model: SGH-I497 Firmware compiled date: May 02 2013 Firmware compiled time: 04:00:00 Firmware released date: Jun 8 2013 Firmware released time: 23:48:45 Phone IMEI: XXXX SW version: M8960A-AAAANAZM-2.0.01092 Reading phone unlock codes. It can take some time, please wait... Reading security failed Read codes failed Unlock Output: Everything worked, but device remained locked, going to try it a few times to see it it works. Last edited by helfrez; 06-13-2014 at 16:24. Reason: Updated details

06-13-2014, 14:32	#16 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Documentation needs to be updated. The new code is #0808# so corect instructions would be. To connect SGH-I497 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to Calculator application. 6. Enter "(+30012012732+" number, to get phone dial window. 7. Enter "#7284#" 8. Set the UART value to Pda 9. Hit the Back button 10. Go back to Test Window. 11. Enter "*#0808#" number. 12. Skip 13. Skip 14. Select "DM+MODEM+ADB". 15. Close window. 16. Press "Read Info" in software.

06-13-2014, 14:41	#17 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 100,049 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,442	Ok, thanks, info will be updated in next Software update.

06-13-2014, 16:35	#20 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	I tried it with the current firmware, and it didn't actually unlock. I am going to run the unlock a few more times and see if it works. I am wondering it if would help to flash one of the stock firmware from bootloader to clean up the name mismatching errors. Would need to re-root the device, but maybe that will help. I can always upgrade it to 4.1.2 gain after the operations.

06-13-2014, 16:37	#21 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 100,049 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,442	Post here full Software log with the Unlock procedure.

06-13-2014, 17:11	#22 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Platform: Samsung Android Selected port: COM8 Selected model: SGH-I497 Mode: Normal Phone model: SGH-I497 Firmware compiled date: May 02 2013 Firmware compiled time: 04:00:00 Firmware released date: Jun 8 2013 Firmware released time: 23:48:45 Phone IMEI: 354272-05-005076-1 SW version: M8960A-AAAANAZM-2.0.01092 Unlocking phone... Creating NVM backup Reading NVM done! Firmware compiled date: Sat Jun 8 23:15:11 KST 2013 PDA version: I497UCBMF2 CSC version: I497ATTBMF2 SW version: I497UCMF2 Phone IMEI: 354272050050761 Phone SN: R21CA084XVW Android version: 4.1.2 (JZO54K) Cheking Root Reading security backup, please wait... Backup saved as (filename delete for post counts link) Deactivating MSL... MSL deactivate successfully Phone will restart now. Please don't disconnect cable! Firmware compiled date: May 02 2013 Firmware compiled time: 04:00:00 Firmware released date: Jun 8 2013 Firmware released time: 23:48:45 Phone IMEI: XXXXXXX SW version: M8960A-AAAANAZM-2.0.01092 Found phone on COM8 Repairing NVM for SGH-I497 phone... Phone is successfully unlocked To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!) -----------------------------------------

06-14-2014, 17:37	#23 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	The best solution seems to be to downgrade to 4.0.4. The unlock and read codes functions work fine in 4.0.4. The posted 4.0.4 firmware, in the repo, would not boot on my device. I ended up installing CWM and installing a old CWM flashable 4.0.4 image. Read Codes (Successful) Unlock Phone (Successful)

06-14-2014, 18:10	#24 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Repair IMEI doesn't seem to have any effect still.

06-14-2014, 19:07	#25 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 100,049 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,442	Please upload log and logx files of Repair IMEI operation and post here link. We will research the files to find out reason of this problem.

06-14-2014, 20:13	#26 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Uploaded https://drive.google.com/file/d/0Byz...it?usp=sharing

06-21-2014, 15:39	#27 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Do you need any additional info or logs to check it out? Not sure why the mods keep deleting my post..

06-21-2014, 15:52	#28 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 100,049 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,442	Try to re-flash the phone and repeat the operation once again, then post here the result.

07-18-2014, 17:10	#29 (permalink)
helfrez Junior Member Join Date: Jun 2014 Posts: 24 Member: 2202181 Status: Offline Thanks Meter: 0	Latest version generates a good unlock code, but imei repair still does not work. Could we have another device that only accepts service codes? Could you PM me the service imei codes list.

07-18-2014, 17:16	#30 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 100,049 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,442	Try to re-flash the phone repeat the Reair IMEI operation once again and post here the result.