SM-G570Y Read codes question [Solved] - GSM-Forum

kramned_99 · 01-21-2021, 15:07

Hi sir,

can you please help me with my problem. i was doing a read code on SM-G570Y. when the process was about 81% on reading codes, it suddenly stops and send a message which is "connection reset by peer". and the downside is that my credits was deducted with 50 and my phone is not unlock. i have used to unlock a lot of samsung phones using octoplus pro but this is the first time that it failed and 50 credits was deducted and the phone is still unlock. can you please return my 50 credits so i can unlock it again. and please give me a solution on this connection reset by peer. thank you sir.

SIncerely,
kramned

here is my log for your perusal:
Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\21-01-2021_21-41-49.log" created (1/21/2021 9:41:49 PM).
INFO : 1/21/2021 9:42:00 PM > Set up system language English (file: English.ini)
INFO : 1/21/2021 9:42:00 PM > Welcome to Octoplus Box Samsung software version 3.0.1.0
INFO : 1/21/2021 9:42:00 PM > Card S/N : 0001417A
INFO : 1/21/2021 9:42:01 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:42:01 PM > To connect SM-G570Y phone you have to perform the following steps:
INFO : 1/21/2021 9:42:01 PM > 1. Disconnect USB cable from phone.
INFO : 1/21/2021 9:42:01 PM > 2. Go to Menu->Settings->More->About Device.
INFO : 1/21/2021 9:42:01 PM > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 1/21/2021 9:42:01 PM > 4. Go to Menu->Settings->More->Developer options.
INFO : 1/21/2021 9:42:01 PM > 5. Turn on "USB Debugging" option.
INFO : 1/21/2021 9:42:51 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:42:55 PM > Work ID: 00000000007539B9
INFO : 1/21/2021 9:42:57 PM > Platform: Samsung Android
INFO : 1/21/2021 9:42:57 PM > Selected port: COM7
INFO : 1/21/2021 9:42:57 PM > Selected model: SM-G570Y
INFO : 1/21/2021 9:42:57 PM > Operation: Read info
INFO : 1/21/2021 9:42:57 PM > Reading info, please wait...
WARN : 1/21/2021 9:42:57 PM > Please, press "OK" button on the phone to allow USB debugging.
INFO : 1/21/2021 9:43:02 PM > Detected phone model: SM-G570Y
INFO : 1/21/2021 9:43:02 PM > Firmware compiled date: Wed Dec 5 13:17:07 KST 2018
INFO : 1/21/2021 9:43:02 PM > PDA version: G570YDXU2CRL1
INFO : 1/21/2021 9:43:02 PM > CSC version: G570YOLB2CRL2
INFO : 1/21/2021 9:43:02 PM > SW version: G570YDXU2CRL1
INFO : 1/21/2021 9:43:02 PM > Build number: QB11355233
INFO : 1/21/2021 9:43:03 PM > Phone SN: R58JA2PFYNA
INFO : 1/21/2021 9:43:03 PM > Android version: 8.0.0 (R16NW)
INFO : 1/21/2021 9:43:03 PM > Sales code: GLB
INFO : 1/21/2021 9:43:03 PM > Country: PHILIPPINES
INFO : 1/21/2021 9:43:03 PM > HW platform: exynos5
INFO : 1/21/2021 9:43:03 PM > HW Chip: exynos7570
INFO : 1/21/2021 9:43:03 PM > HW Modem: SHANNON305
INFO : 1/21/2021 9:43:03 PM > Security patch level: 2018-12-01
INFO : 1/21/2021 9:43:03 PM > Warranty Void: 0
INFO : 1/21/2021 9:43:03 PM > SIM 1 status: absent
INFO : 1/21/2021 9:43:03 PM > SIM 2 status: absent
INFO : 1/21/2021 9:43:03 PM > Codename: on5xeltedx
INFO : 1/21/2021 9:43:04 PM > Performed by 3.0.1.0 Software version.
INFO : 1/21/2021 9:43:36 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:43:40 PM > Work ID: 0000000000753A09
INFO : 1/21/2021 9:43:41 PM > Platform: Samsung Android
INFO : 1/21/2021 9:43:41 PM > Selected port: COM7
INFO : 1/21/2021 9:43:41 PM > Selected model: SM-G570Y
INFO : 1/21/2021 9:43:41 PM > Operation: Read Codes - Without root(via ADB interface)
INFO : 1/21/2021 9:43:44 PM > Detected phone model: SM-G570Y
INFO : 1/21/2021 9:43:44 PM > Firmware compiled date: Wed Dec 5 13:17:07 KST 2018
INFO : 1/21/2021 9:43:44 PM > PDA version: G570YDXU2CRL1
INFO : 1/21/2021 9:43:44 PM > CSC version: G570YOLB2CRL2
INFO : 1/21/2021 9:43:44 PM > SW version: G570YDXU2CRL1
INFO : 1/21/2021 9:43:44 PM > Build number: QB11355233
INFO : 1/21/2021 9:43:45 PM > Phone SN: R58JA2PFYNA
INFO : 1/21/2021 9:43:45 PM > Android version: 8.0.0 (R16NW)
INFO : 1/21/2021 9:43:45 PM > Sales code: GLB
INFO : 1/21/2021 9:43:45 PM > Country: PHILIPPINES
INFO : 1/21/2021 9:43:45 PM > HW platform: exynos5
INFO : 1/21/2021 9:43:45 PM > HW Chip: exynos7570
INFO : 1/21/2021 9:43:45 PM > HW Modem: SHANNON305
INFO : 1/21/2021 9:43:45 PM > Security patch level: 2018-12-01
INFO : 1/21/2021 9:43:45 PM > Warranty Void: 0
INFO : 1/21/2021 9:43:45 PM > SIM 1 status: absent
INFO : 1/21/2021 9:43:45 PM > SIM 2 status: absent
INFO : 1/21/2021 9:43:45 PM > Codename: on5xeltedx
INFO : 1/21/2021 9:43:45 PM > -----------------------------------------------------------------------------------
WARN : 1/21/2021 9:43:45 PM > Connecting to server ..
INFO : 1/21/2021 9:43:45 PM > Username: ixa4h3d
INFO : 1/21/2021 9:43:54 PM > Connect to server successfull.
INFO : 1/21/2021 9:43:54 PM > Checking smart card...
INFO : 1/21/2021 9:44:09 PM > Your balance: 230 credits.
INFO : 1/21/2021 9:44:09 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:44:09 PM > Checking operation...
ERROR : 1/21/2021 9:44:12 PM > failed
ERROR : 1/21/2021 9:44:12 PM > Device's modem G570YDXU2CRL1 (QB11355233) is not supported!
ERROR : 1/21/2021 9:44:12 PM > Read codes failed
INFO : 1/21/2021 9:44:14 PM > Performed by 3.0.1.0 Software version.
INFO : 1/21/2021 9:44:30 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:44:33 PM > Work ID: 0000000000753A68
INFO : 1/21/2021 9:44:34 PM > Platform: Samsung Android
INFO : 1/21/2021 9:44:34 PM > Selected port: COM7
INFO : 1/21/2021 9:44:34 PM > Selected model: SM-G570Y
INFO : 1/21/2021 9:44:34 PM > Operation: Read Codes - Via ADB
INFO : 1/21/2021 9:44:38 PM > Detected phone model: SM-G570Y
INFO : 1/21/2021 9:44:38 PM > Firmware compiled date: Wed Dec 5 13:17:07 KST 2018
INFO : 1/21/2021 9:44:38 PM > PDA version: G570YDXU2CRL1
INFO : 1/21/2021 9:44:38 PM > CSC version: G570YOLB2CRL2
INFO : 1/21/2021 9:44:38 PM > SW version: G570YDXU2CRL1
INFO : 1/21/2021 9:44:38 PM > Build number: QB11355233
INFO : 1/21/2021 9:44:38 PM > Phone SN: R58JA2PFYNA
INFO : 1/21/2021 9:44:38 PM > Android version: 8.0.0 (R16NW)
INFO : 1/21/2021 9:44:38 PM > Sales code: GLB
INFO : 1/21/2021 9:44:38 PM > Country: PHILIPPINES
INFO : 1/21/2021 9:44:38 PM > HW platform: exynos5
INFO : 1/21/2021 9:44:38 PM > HW Chip: exynos7570
INFO : 1/21/2021 9:44:38 PM > HW Modem: SHANNON305
INFO : 1/21/2021 9:44:38 PM > Security patch level: 2018-12-01
INFO : 1/21/2021 9:44:38 PM > Warranty Void: 0
INFO : 1/21/2021 9:44:38 PM > SIM 1 status: absent
INFO : 1/21/2021 9:44:38 PM > SIM 2 status: absent
INFO : 1/21/2021 9:44:38 PM > Codename: on5xeltedx
INFO : 1/21/2021 9:44:39 PM > -----------------------------------------------------------------------------------
WARN : 1/21/2021 9:44:39 PM > Connecting to server ..
INFO : 1/21/2021 9:44:39 PM > Username: ixa4h3d
INFO : 1/21/2021 9:44:48 PM > Connect to server successfull.
INFO : 1/21/2021 9:44:48 PM > Checking smart card...
INFO : 1/21/2021 9:45:06 PM > Checking operation...
INFO : 1/21/2021 9:45:09 PM > OK
INFO : 1/21/2021 9:45:12 PM > Your balance: 230 credits.
INFO : 1/21/2021 9:45:36 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:45:36 PM > Checking Root:
INFO : 1/21/2021 9:45:38 PM > Phone is not Rooted.
INFO : 1/21/2021 9:45:38 PM > Rebooting phone
INFO : 1/21/2021 9:45:42 PM > Searching for a phone. Please wait...
INFO : 1/21/2021 9:46:36 PM > OK
INFO : 1/21/2021 9:46:41 PM > Reading codes...
ERROR : 1/21/2021 9:47:39 PM > MyExceptionEIdSocketErrorSocket Error # 10054
Connection reset by peer.
ERROR : 1/21/2021 9:47:40 PM > MyExceptionEIdSocketErrorSocket Error # 10054
Connection reset by peer.
ERROR : 1/21/2021 9:47:40 PM > Socket Error # 10054
Connection reset by peer.
ERROR : 1/21/2021 9:48:37 PM > MyExceptionEIdSocketErrorSocket Error # 10054
Connection reset by peer.

After Checking the error. credits is now 180 instead of 230.

Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\21-01-2021_21-49-00.log" created (1/21/2021 9:49:00 PM).
INFO : 1/21/2021 9:49:11 PM > Set up system language English (file: English.ini)
INFO : 1/21/2021 9:49:11 PM > Welcome to Octoplus Box Samsung software version 3.0.1.0
INFO : 1/21/2021 9:49:11 PM > Card S/N : 0001417A
INFO : 1/21/2021 9:49:12 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:49:12 PM > To connect SM-G570Y phone you have to perform the following steps:
INFO : 1/21/2021 9:49:12 PM > 1. Disconnect USB cable from phone.
INFO : 1/21/2021 9:49:12 PM > 2. Go to Menu->Settings->More->About Device.
INFO : 1/21/2021 9:49:12 PM > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 1/21/2021 9:49:12 PM > 4. Go to Menu->Settings->More->Developer options.
INFO : 1/21/2021 9:49:12 PM > 5. Turn on "USB Debugging" option.
INFO : 1/21/2021 9:49:37 PM > -----------------------------------------------------------------------------------
INFO : 1/21/2021 9:49:37 PM > Connecting to server...
INFO : 1/21/2021 9:49:40 PM > Username: ixa4h3d
INFO : 1/21/2021 9:49:40 PM > Authorizing...
INFO : 1/21/2021 9:49:44 PM > Checking balance...
WARN : 1/21/2021 9:49:47 PM > Your balance: 180 credits.
INFO : 1/21/2021 9:49:47 PM > Performed by 3.0.1.0 Software version.

Octopus support · 01-21-2021, 17:15

Hello.

We added you one more attempt. Please download and install latest test software version 3.0.1.8 from the Support Area (Samsung/TEST SOFTWARE/), then repeat the operation once again.

Quote:

To enter Support Area, press "Go to support" button on "Support & options" tab of the Software

kramned_99 · 01-21-2021, 17:26

okay. i will download the latest version. thanks for the refund. i will give feedback when this is unlock. i hoped this new version will work. thank you sir...

kramned_99 · 01-24-2021, 13:05

solved the problem. what i did was follow the octopus support instruction but before i update the octoplus samsung application, i downgraded my firmware to one step lower than the previously installed. after that, proceeded with read codes via ADB. the process was smooth sailing without any error. so thanks again octopus team to your awesome support. KUDOS to you guys..

Here is the log:
Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\24-01-2021_19-36-54.log" created (1/24/2021 7:36:54 PM).
INFO : 1/24/2021 7:37:05 PM > Set up system language English (file: English.ini)
INFO : 1/24/2021 7:37:05 PM > Welcome to Octoplus Box Samsung software version 3.0.1.8
INFO : 1/24/2021 7:37:05 PM > Card S/N : 0001417A
INFO : 1/24/2021 7:37:06 PM > -----------------------------------------------------------------------------------
INFO : 1/24/2021 7:37:06 PM > To connect SM-G570Y phone you have to perform the following steps:
INFO : 1/24/2021 7:37:06 PM > 1. Disconnect USB cable from phone.
INFO : 1/24/2021 7:37:06 PM > 2. Go to Menu->Settings->More->About Device.
INFO : 1/24/2021 7:37:06 PM > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 1/24/2021 7:37:06 PM > 4. Go to Menu->Settings->More->Developer options.
INFO : 1/24/2021 7:37:06 PM > 5. Turn on "USB Debugging" option.
INFO : 1/24/2021 7:37:57 PM > -----------------------------------------------------------------------------------
INFO : 1/24/2021 7:37:57 PM > Connecting to server...
INFO : 1/24/2021 7:37:59 PM > Username: ixa4h3d
INFO : 1/24/2021 7:37:59 PM > Authorizing...
INFO : 1/24/2021 7:38:03 PM > Checking balance...
WARN : 1/24/2021 7:38:06 PM > Your balance: 230 credits.
INFO : 1/24/2021 7:38:06 PM > Performed by 3.0.1.8 Software version.
INFO : 1/24/2021 7:38:56 PM > -----------------------------------------------------------------------------------
INFO : 1/24/2021 7:39:01 PM > Work ID: 000000000078F07D
INFO : 1/24/2021 7:39:02 PM > Platform: Samsung Android
INFO : 1/24/2021 7:39:02 PM > Selected port: COM3
INFO : 1/24/2021 7:39:02 PM > Selected model: SM-G570Y
INFO : 1/24/2021 7:39:02 PM > Operation: Read info
INFO : 1/24/2021 7:39:02 PM > Reading info, please wait...
INFO : 1/24/2021 7:39:05 PM > Detected phone model: SM-G570Y
INFO : 1/24/2021 7:39:05 PM > Firmware compiled date: Fri Sep 7 09:57:57 KST 2018
INFO : 1/24/2021 7:39:05 PM > PDA version: G570YDXU2CRI1
INFO : 1/24/2021 7:39:05 PM > CSC version: G570YOLB2CRI1
INFO : 1/24/2021 7:39:05 PM > SW version: G570YDXU2CRI1
INFO : 1/24/2021 7:39:05 PM > Build number: QB10706871
INFO : 1/24/2021 7:39:06 PM > Phone SN: R58JA2P****
INFO : 1/24/2021 7:39:06 PM > Android version: 8.0.0 (R16NW)
INFO : 1/24/2021 7:39:06 PM > Sales code: XTC
INFO : 1/24/2021 7:39:06 PM > Country: PHILIPPINES
INFO : 1/24/2021 7:39:06 PM > HW platform: exynos5
INFO : 1/24/2021 7:39:06 PM > HW Chip: exynos7570
INFO : 1/24/2021 7:39:06 PM > HW Modem: SHANNON305
INFO : 1/24/2021 7:39:06 PM > Security patch level: 2018-09-01
INFO : 1/24/2021 7:39:06 PM > Warranty Void: 0
INFO : 1/24/2021 7:39:06 PM > SIM 1 status: absent
INFO : 1/24/2021 7:39:06 PM > SIM 2 status: absent
INFO : 1/24/2021 7:39:06 PM > Codename: on5xeltedx
INFO : 1/24/2021 7:39:07 PM > Performed by 3.0.1.8 Software version.
INFO : 1/24/2021 7:39:50 PM > -----------------------------------------------------------------------------------
INFO : 1/24/2021 7:39:54 PM > Work ID: 000000000078F0AF
INFO : 1/24/2021 7:39:55 PM > Platform: Samsung Android
INFO : 1/24/2021 7:39:55 PM > Selected port: COM3
INFO : 1/24/2021 7:39:55 PM > Selected model: SM-G570Y
INFO : 1/24/2021 7:39:55 PM > Operation: Read Codes - Via ADB
INFO : 1/24/2021 7:39:57 PM > Detected phone model: SM-G570Y
INFO : 1/24/2021 7:39:57 PM > Firmware compiled date: Fri Sep 7 09:57:57 KST 2018
INFO : 1/24/2021 7:39:57 PM > PDA version: G570YDXU2CRI1
INFO : 1/24/2021 7:39:57 PM > CSC version: G570YOLB2CRI1
INFO : 1/24/2021 7:39:57 PM > SW version: G570YDXU2CRI1
INFO : 1/24/2021 7:39:57 PM > Build number: QB10706871
INFO : 1/24/2021 7:39:58 PM > Phone SN: R58JA2P****
INFO : 1/24/2021 7:39:58 PM > Android version: 8.0.0 (R16NW)
INFO : 1/24/2021 7:39:58 PM > Sales code: XTC
INFO : 1/24/2021 7:39:58 PM > Country: PHILIPPINES
INFO : 1/24/2021 7:39:58 PM > HW platform: exynos5
INFO : 1/24/2021 7:39:58 PM > HW Chip: exynos7570
INFO : 1/24/2021 7:39:58 PM > HW Modem: SHANNON305
INFO : 1/24/2021 7:39:58 PM > Security patch level: 2018-09-01
INFO : 1/24/2021 7:39:58 PM > Warranty Void: 0
INFO : 1/24/2021 7:39:58 PM > SIM 1 status: absent
INFO : 1/24/2021 7:39:58 PM > SIM 2 status: absent
INFO : 1/24/2021 7:39:58 PM > Codename: on5xeltedx
INFO : 1/24/2021 7:39:58 PM > -----------------------------------------------------------------------------------
WARN : 1/24/2021 7:39:58 PM > Connecting to server ..
INFO : 1/24/2021 7:39:58 PM > Username: ixa4h3d
INFO : 1/24/2021 7:40:08 PM > Connect to server successfull.
INFO : 1/24/2021 7:40:08 PM > Checking smart card...
INFO : 1/24/2021 7:40:25 PM > Checking operation...
INFO : 1/24/2021 7:40:28 PM > OK
INFO : 1/24/2021 7:40:31 PM > Your balance: 230 credits.
INFO : 1/24/2021 7:41:09 PM > -----------------------------------------------------------------------------------
INFO : 1/24/2021 7:41:09 PM > Checking Root:
INFO : 1/24/2021 7:41:10 PM > Phone is not Rooted.
INFO : 1/24/2021 7:41:16 PM > Reading codes...
INFO : 1/24/2021 7:43:05 PM > OK
WARN : 1/24/2021 7:43:05 PM > FREEZE: 42006933
WARN : 1/24/2021 7:43:05 PM > NET LOCK: 97551188
WARN : 1/24/2021 7:43:05 PM > SUB LOCK: 00000000
WARN : 1/24/2021 7:43:05 PM > SP LOCK: 00000000
WARN : 1/24/2021 7:43:05 PM > CP LOCK: 00000000
WARN : 1/24/2021 7:43:05 PM > SIM LOCK: 00000000
INFO : 1/24/2021 7:43:06 PM > Performed by 3.0.1.8 Software version.
INFO : 1/24/2021 8:04:13 PM > -----------------------------------------------------------------------------------
INFO : 1/24/2021 8:04:13 PM > Connecting to server...
INFO : 1/24/2021 8:04:15 PM > Username: ixa4h3d
INFO : 1/24/2021 8:04:15 PM > Authorizing...
INFO : 1/24/2021 8:04:19 PM > Checking balance...
WARN : 1/24/2021 8:04:22 PM > Your balance: 180 credits.
INFO : 1/24/2021 8:04:22 PM > Performed by 3.0.1.8 Software version.

01-21-2021, 17:26	#3 (permalink)
kramned_99 Freak Poster Join Date: Nov 2012 Location: Philippines Posts: 131 Member: 1837922 Status: Offline Thanks Meter: 15	okay. i will download the latest version. thanks for the refund. i will give feedback when this is unlock. i hoped this new version will work. thank you sir...