SM-G715U1 Unlock MDM Question [Answered]

[celumaster.]

Hello team, what can i do in this cases, check the video please:

https://www.youtube.com/watch?v=x9d96lOZWLQ

i already wipe phone and repeat the process 3 times and the same result, please give me a solution or make refund.

Thank you.

[celumaster.]

Hre is the operation log:

Welcome to Octoplus Samsung Software v.4.3.0.3

Work ID: 0000000001EBA767
Starting Unlock MDM (Mar.2024)
Selected model: SM-G715U1
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 352744116039535
Input SN: R58R84M9G4D
Connecting to server...
Username: LuisPando
Your balance: 100 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-G715U1
Fingerprint: samsung/xcoverproue/xcoverpro:13/TP1A.220624.014/G715U1UESKEXB1:user/release-keys
Firmware compiled date: Fri Feb 2 14:39:02 KST 2024
PDA version: G715U1UESKEXB1
CSC version: G715U1OYMKEXB1
SW version: G715U1UESKEXB1
Build number: QB25894504
Phone SN: R58R84M9G4D
Android version: 13 (TP1A.220624.014)
Sales code: XAA
Carrier Id: XAA
Country: USA
HW platform: exynos9611
HW Chip: universal9611
HW Modem: REV0.3
Security patch level: 2024-02-01
Warranty Void: 0
Codename: xcoverproue
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON337
Starting exploit...
Activating service...
Method #1 currently not supported for this device!
Using bypass method #3
Attention! Sometimes when unlocking or after rebooting the device, a MDM lock may appear. MDM Guard service will turn off the screen and the MDM lock will disappear.
MDM Guard service was activated.
Complete the Setup Wizard on the device.
MDM Guard service will restrict OTA updates on your device to prevent relock.
Unlock MDM (Mar.2024) done
Execution time 5 minute(s) 24 second(s)
Performed by 4.3.0.3 Software version.

[Octopus support]

Hello.

Some devices require a repeat operation. Sometimes it takes 4-5 times.

It depends on the device model, lock type, and software build number.

That is why if the SN, IMEI and username are the same, you can make this device free.

Perform a Factory Reset and repeat the operation again.

Do a factory reset and immediately start the Unlock MDM operation. Then post here results and we'll check it.

[celumaster.]

Originally Posted by Octopus support

Hello.

Some devices require a repeat operation. Sometimes it takes 4-5 times.

It depends on the device model, lock type, and software build number.

That is why if the SN, IMEI and username are the same, you can make this device free.

Perform a Factory Reset and repeat the operation again.

Do a factory reset and immediately start the Unlock MDM operation. Then post here results and we'll check it.

Hello sir, after wipe and bypass many times, the same result...

[Octopus support]

Please, send us the video, where we can see the date, SN or IMEI of device and it's state

[celumaster.]

Originally Posted by Octopus support

Please, send us the video, where we can see the date, SN or IMEI of device and it's state

Sorry 4 late, here is the video proof.

https://www.youtube.com/shorts/yiljNBS0wQk

Thank you.

[Octopus box]

Hello.

Just do a Factory Reset and immediately start the Unlock MDM operation with latest software version 4.3.0.7, post here result.

Note: If the SN, IMEI and username are the same, you can make this device free.

[celumaster.]

Originally Posted by Octopus box

Hello.

Just do a Factory Reset and immediately start the Unlock MDM operation with latest software version 4.3.0.7, post here result.

Note: If the SN, IMEI and username are the same, you can make this device free.

;( sorry sir but customer comes for the phone yesterday...

[Octopus box]

Please, check your PM.