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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-08-2022, 00:47   #1 (permalink)
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SM-G781U Sprint Unlock Question [Answered]


hello, I have a SM-G781U Sprint.
unable to unlock.
code *#0808# does not open any menu
how can i unlock this phone?

Work ID: 000000000178951A
Starting Unlock (Sprint Factory)
Selected model: SM-G781U
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
Reading info...
Detected model: SM-G781U
Fingerprint: samsung/r8qsqx/r8q:11/RP1A.200720.012/G781USQS6DUI1:user/release-keys
Firmware compiled date: Mon Sep 6 11:41:23 KST 2021
PDA version: G781USQS6DUI1
CSC version: G781UOYN6DUI1
SW version: G781USQS6DUI1
Build number: 20247493
Phone SN: RFCNB02Y7HP
Android version: 11 (RP1A.200720.012)
Sales code: SPR
Country: USA
HW platform: qcom
HW Chip: kona
HW Modem: REV1.1
Security patch level: 2021-09-01
Warranty Void: 0
Codename: r8qsqx
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SDX55M
Rebooting device...
Searching ADB devices...
Connecting to server...
Username: 3zczn5c
Your balance: 330 credits
Starting exploit...
Reading IMEI...
Unlock (Sprint Factory) failed
Execution time 1 minute(s) 43 second(s)
Performed by 4.0.4.1 Software version.
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Old 06-08-2022, 07:07   #2 (permalink)
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Hello

Unfortunately, you phone has one of the last security patch levels, which currently is not supported.

Quote:
Security patch level: 2021-09-01
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