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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 03-23-2015, 10:10   #1 (permalink)
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Thumbs up SM-G900F imei repair problem [Solved]


First time i do repair on S5, i have some problem to make the box recognize the phone, i've rooted it with autoroot, usb debug is on, got DM+Modem+ADB on phone...
When i try to read info on the main tab i get this log:

Platform: Samsung Android
Selected port: COM12
Selected model: SM-G900F
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM7
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM12
Selected model: SM-G900F
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM7
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM12
Selected model: SM-G900F
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM7
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM12
Selected model: SM-G900F
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM7
Phone connection failed

Last edited by Octopus box; 03-23-2015 at 16:29.
 
Old 03-23-2015, 10:17   #2 (permalink)
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Hello.

Do the next:

1. Install the latest Software version (Software).
2. Re-install the latest drivers (http://octoplusbox.com/files/drivers...ile_Phones.exe).
3. Disconnect all other devices from PC.
4. Re-boot the PC
5. Re-start the phone.
6. Configure the phone correctly:

6.1. Disconnect USB cable from phone.
6.2. Go to Menu->Settings->More->About Device.
6.3. Tap on "Build number" 7 times to enable developer options.
6.4. Go to Menu->Settings->More->Developer options.
6.5. Turn on "USB Debugging" option.
6.6. Go to dial window.
6.7. Enter "*#0808#" number.
6.8. Select "DM+Modem+ADB".
6.9. Press Home button.
6.10. Go to dial window.
6.11. Restart phone.
6.12. Press "Read Info" in the "Main" tab in the Software.

7. When phone's info will be read out full and correctly from the "Main" tab in the Software, make Wipe Security and only then write IMEI Certificate.

Also, note: to make Wipe Security, You should connect the phone directly to PC motherboard USB port, don't connect the phone to Box USB port and don't use any USB hubs, this is important.
 
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Old 03-23-2015, 10:23   #3 (permalink)
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I did all of that procedure, i think my issue may come because of android versione 5.0 lollipop on the phone? im trying right now to dl 4.4.2 firmware
 
Old 03-23-2015, 10:27   #4 (permalink)
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Yes, of course. If here is Android 5.0.x firmware in your device, to connect the phone via modem COM port, You should downgrade it to Android 4.4.x version.
 
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Old 03-23-2015, 10:31   #5 (permalink)
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Ok i will try, thank you
 
Old 03-23-2015, 10:56   #6 (permalink)
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I've flashed 4.4.2 israel.oct with the box, now the phone keep entering in recovery at the boot... why ???
 
Old 03-23-2015, 11:00   #7 (permalink)
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Maybe firmware is not suitable. Try to write other firmwares.
 
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Old 03-23-2015, 11:04   #8 (permalink)
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Ok man, for now thanks for the support
 
Old 03-23-2015, 14:27   #9 (permalink)
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Ok, and where to get cert. file?
 
Old 03-23-2015, 14:32   #10 (permalink)
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Quote:
Originally Posted by LeGrim View Post
Ok, and where to get cert. file?
All the cert are in support area bro. Just enter the support and download it. Good Luck
 
Old 03-23-2015, 14:33   #11 (permalink)
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Yes, all Certificates files, which we have, are present in the Support Area (press "Go to Support" button at "Support & Options" tab in the Software) in the folder "Samsung/FOR UNLOCK ANDREPAIR/Certificates/".
 
Old 03-23-2015, 14:41   #12 (permalink)
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Ok, tried several certs from the support area, i get ever Writing Certificate Failed

Platform: Samsung Android
Selected port: COM15
Selected model: SM-G900F
Selected file: C:\Users\ND\Downloads\Cert-SM-G900F_352558068272500.cert
Detected phone model: SM-G900F
Firmware compiled date: Thu Jul 3 14:08:46 KST 2014
PDA version: G900FXXU1ANG2
CSC version: G900FTSI1ANG1
SW version: G900FXXU1ANG2
Phone IMEI: 352558068671891
Phone SN: RF8F31M1CZZ
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Phone connected successfully
Writing new phone IMEI...
Writing Certificate failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM15
Selected model: SM-G900F
Selected file: C:\Users\ND\Downloads\Cert-SM-G900F_352558067456427_00000000000.cert
Detected phone model: SM-G900F
Firmware compiled date: Thu Jul 3 14:08:46 KST 2014
PDA version: G900FXXU1ANG2
CSC version: G900FTSI1ANG1
SW version: G900FXXU1ANG2
Phone IMEI: 352558068671891
Phone SN: RF8F31M1CZZ
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Phone connected successfully
Writing new phone IMEI...
Writing Certificate failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM15
Selected model: SM-G900F
Selected file: C:\Users\ND\Downloads\Cert-SM-G900F_352558067456393.cert
Detected phone model: SM-G900F
Firmware compiled date: Thu Jul 3 14:08:46 KST 2014
PDA version: G900FXXU1ANG2
CSC version: G900FTSI1ANG1
SW version: G900FXXU1ANG2
Phone IMEI: 352558068671891
Phone SN: RF8F31M1CZZ
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Phone connected successfully
Writing new phone IMEI...
Writing Certificate failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM15
Selected model: SM-G900F
Selected file: C:\Users\ND\Downloads\Cert-SM-G900F_352558067456393_00000000000.cert
Detected phone model: SM-G900F
Firmware compiled date: Thu Jul 3 14:08:46 KST 2014
PDA version: G900FXXU1ANG2
CSC version: G900FTSI1ANG1
SW version: G900FXXU1ANG2
Phone IMEI: 352558068671891
Phone SN: RF8F31M1CZZ
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Phone connected successfully
Writing new phone IMEI...
Writing Certificate failed
 
Old 03-23-2015, 14:53   #13 (permalink)
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Of course, failed. As You can see from your Software log, You have not wipeed Security before to write IMEI certificate - phone's IMEI should be Unknown. Also, use the latest Software version (Software).
 
Old 03-23-2015, 14:59   #14 (permalink)
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Yes man i did wipe security...
 
Old 03-23-2015, 15:02   #15 (permalink)
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In some cases, is necessary to repeat the "Wipe Security" operation several times or re-flash the phone. Try to do the next:

1. Fully charge phone's battery.
2. Make Factory data reset and wipe cache partition.
3. Root the phone and make Wipe Security several times and check, whether IMEI becomes "Unknown". Also try to re-flash the phone with different firmwares and make Wipe Security.
4. When the IMEI becomes "Unknown", Write Certificate.

Also, look here:
http://forum.gsmhosting.com/vbb/f684.../#post10681731,
http://forum.gsmhosting.com/vbb/f684.../#post10705160,
http://forum.gsmhosting.com/vbb/f684.../#post10708907.

Also, try to make Repair EFS and check, whether IMEI becomes "Unknown".

Post here full Software log with all of your actions.
 
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