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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-12-2022, 06:57   #1 (permalink)
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SM-G935S Reset FRP Question [Answered]


I need a guide on how to remove g935s u3 frp. Samsung tools and frp tools unable to remove it and frp server is also offline.

Below is the info

Welcome to Octoplus Samsung Software v.4.0.3.0

Work ID: 0000000001BE791F
Starting Reset FRP
Selected model: SM-G935S
Reading info...
Searching modem port...
Detected device model: SM-G935S
Product name: SKC
HW Version: G935SKSU3ETG2/G935SBKC3ETJ1/G935SKSU3ETJ1/G935SKSU3ETG2
PDA version: G935SKSU3ETG2
CSC version: G935SBKC3ETJ1
CP version: G935SKSU3ETJ1
Device SN: R39HC07MAV
Device IMEI: 355606-08-030156-2
FRP/Reactivation: TRIGGERED
Connecting to server...
Username: xxxxxxxxxxxxx
Your balance: xxxxxxxxx
FRP service is offline
Reset FRP failed
Execution time 20 second(s)
Performed by 4.0.3.0 Software version.

Work ID: 0000000001BE7946
Starting Reset FRP (Apr 2022)
Selected model: SM-G935S
Searching modem port...
Detected device model: SM-G935S
Product name: SKC
HW Version: G935SKSU3ETG2/G935SBKC3ETJ1/G935SKSU3ETJ1/G935SKSU3ETG2
PDA version: G935SKSU3ETG2
CSC version: G935SBKC3ETJ1
CP version: G935SKSU3ETJ1
Device SN: R39HC07MAV
Device IMEI: 355606-08-030156-2
Please type *#0*#. Wait until the HW Test screen appears. Then press 'Ok' to continue...
Please wait...
Reset FRP (Apr 2022) failed
Execution time 2 minute(s) 7 second(s)
Performed by 4.0.3.0 Software version.
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Old 05-12-2022, 08:04   #2 (permalink)
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Hello.

Does the HW Test screen appear when you type "*#0*#"?

Please contact us to Skype or Telegram we will check, where can be the problem in more details.

Last edited by Octopus support; 05-12-2022 at 08:30.
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Old 05-12-2022, 16:07   #3 (permalink)
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Yes, the HW test screen appeared
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Old 05-24-2022, 08:53   #4 (permalink)
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Hello.

Try to repeat operation once again using latest 4.0.4 Software version.

You can download latest Octoplus Samsung Tool Software version from Support Area or you can use OTA Update in Software.
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