Sm g965f repair imei question [Answered]

[Khalfan12]

i want to repair imei in sm g965f first there is no imei B only imei A while my phone is duos i have noticed that the phone restarts while the procedure is in continue thus made imei write fail here are logs

NFO : 8/1/2020 5:36:04 PM > Welcome to Octoplus Box Samsung software version 2.9.6.2
INFO : 8/1/2020 5:36:08 PM > -----------------------------------------------------------------------------------
INFO : 8/1/2020 5:36:09 PM > Platform: Samsung Android
INFO : 8/1/2020 5:36:09 PM > Selected port: COM64
INFO : 8/1/2020 5:36:09 PM > Selected model: SM-A205F
INFO : 8/1/2020 5:36:09 PM > Operation: Read info
INFO : 8/1/2020 5:36:09 PM > Reading info, please wait...
WARN : 8/1/2020 5:36:12 PM > Please, press "OK" button on the phone to allow USB debugging.
INFO : 8/1/2020 5:36:16 PM > Detected phone model: SM-G965F
INFO : 8/1/2020 5:36:16 PM > Firmware compiled date: Mon Mar 30 14:19:26 KST 2020
INFO : 8/1/2020 5:36:16 PM > PDA version: G965FXXU8DTC5
INFO : 8/1/2020 5:36:16 PM > CSC version: G965FOXM8DTC5
INFO : 8/1/2020 5:36:16 PM > SW version: G965FXXU8DTC5
INFO : 8/1/2020 5:36:16 PM > Build number: QB15529090
INFO : 8/1/2020 5:36:16 PM > Phone SN: RF8K51SS48V
INFO : 8/1/2020 5:36:16 PM > Android version: 10 (QP1A.190711.020)
INFO : 8/1/2020 5:36:16 PM > Sales code: AFR
INFO : 8/1/2020 5:36:16 PM > Country: Kenya
INFO : 8/1/2020 5:36:16 PM > HW platform: universal9810
INFO : 8/1/2020 5:36:16 PM > HW Chip: unknown
INFO : 8/1/2020 5:36:16 PM > HW Modem: SHANNON360
INFO : 8/1/2020 5:36:16 PM > Security patch level: 2020-04-01
INFO : 8/1/2020 5:36:16 PM > Warranty Void: 1
INFO : 8/1/2020 5:36:16 PM > SIM 1 status: absent
INFO : 8/1/2020 5:36:16 PM > SIM 2 status: absent
INFO : 8/1/2020 5:36:16 PM > Codename: star2ltexx
INFO : 8/1/2020 5:36:17 PM > Performed by 2.9.6.2 Software version.
INFO : 8/1/2020 5:38:11 PM > -----------------------------------------------------------------------------------
INFO : 8/1/2020 5:38:11 PM > Platform: Samsung Android
INFO : 8/1/2020 5:38:11 PM > Selected port: COM64
INFO : 8/1/2020 5:38:11 PM > Selected model: SM-G965F
INFO : 8/1/2020 5:38:11 PM > Operation: Repair IMEI A
INFO : 8/1/2020 5:38:15 PM > Detected phone model: SM-G965F
INFO : 8/1/2020 5:38:15 PM > Firmware compiled date: Mon Mar 30 14:19:26 KST 2020
INFO : 8/1/2020 5:38:15 PM > PDA version: G965FXXU8DTC5
INFO : 8/1/2020 5:38:15 PM > CSC version: G965FOXM8DTC5
INFO : 8/1/2020 5:38:15 PM > SW version: G965FXXU8DTC5
INFO : 8/1/2020 5:38:15 PM > Build number: QB15529090
INFO : 8/1/2020 5:38:16 PM > Phone SN: RF8K51SS48V
INFO : 8/1/2020 5:38:16 PM > Android version: 10 (QP1A.190711.020)
INFO : 8/1/2020 5:38:16 PM > Sales code: AFR
INFO : 8/1/2020 5:38:16 PM > Country: Kenya
INFO : 8/1/2020 5:38:16 PM > HW platform: universal9810
INFO : 8/1/2020 5:38:16 PM > HW Chip: unknown
INFO : 8/1/2020 5:38:16 PM > HW Modem: SHANNON360
INFO : 8/1/2020 5:38:16 PM > Security patch level: 2020-04-01
INFO : 8/1/2020 5:38:16 PM > Warranty Void: 1
INFO : 8/1/2020 5:38:16 PM > SIM 1 status: absent
INFO : 8/1/2020 5:38:16 PM > SIM 2 status: absent
INFO : 8/1/2020 5:38:16 PM > Codename: star2ltexx
INFO : 8/1/2020 5:38:16 PM > -----------------------------------------------------------------------------------
WARN : 8/1/2020 5:38:16 PM > Connecting to server ..
INFO : 8/1/2020 5:38:16 PM > Username: oct_nz0onin
INFO : 8/1/2020 5:38:28 PM > Connect to server successfull.
INFO : 8/1/2020 5:38:28 PM > Checking Activations...
INFO : 8/1/2020 5:38:48 PM > Checking operation...
INFO : 8/1/2020 5:38:52 PM > OK
INFO : 8/1/2020 5:38:52 PM > -----------------------------------------------------------------------------------
INFO : 8/1/2020 5:38:52 PM > Checking Root:
INFO : 8/1/2020 5:38:53 PM > Phone is Rooted.
INFO : 8/1/2020 5:38:59 PM > Rebooting phone
INFO : 8/1/2020 5:39:00 PM > Searching for a phone. Please wait...
INFO : 8/1/2020 5:39:40 PM > OK
INFO : 8/1/2020 5:39:47 PM > Writing new phone IMEI...
ERROR : 8/1/2020 5:39:49 PM > Write IMEI failed
INFO : 8/1/2020 5:39:50 PM > Performed by 2.9.6.2 Software version.

[Octopus support]

Hello.

What is exact state of phone after this step:

INFO : 8/1/2020 5:39:47 PM > Writing new phone IMEI...

[Khalfan12]

i have managed to repair imei but only imei A is visible i can't repair second imei (imei B)

[Octopus support]

Please check your PM!