sm-n9005 network unknown - GSM-Forum

jadoon_jadoon · 04-18-2016, 15:08

hi octopus team i have big problem in my note 3 show network unknown repair secuirty era write cert file everyting is ok but problem is still what can i do for solve this problem here is log

Welcome to Octoplus/Octopus Box Samsung software version 2.2.3
-----------------------------------------------------------------------------------
To connect SC-03E phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "MODEM" value.
8. Go to "Qualcomm USB Settings".
9. Select "DM+MODEM+ADB".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Select "DM/UM over HSIC".
14. Restart phone.
15. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N9005 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM320
Mode: Emergency
Phone connection failed
Connecting to phone on COM321
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
Phone IMEI: 358021-05-884735-5
SW version: M8974A-AAAANAZM-
1.0.180102.1.01635940.3604.1.9251.2
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
To Repair IMEI of the device, do the next steps:

1. Root the phone.
2. Perform Wipe Security procedure ("Repair Security/Wipe Security"
button).
3. Write Certificate ("Write Cert" button).
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
Please, press "OK" button on the phone to allow USB debugging..
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N9005
Firmware compiled date: Mon Feb 1 20:40:13 KST 2016
PDA version: N9005XXUGBPB1
CSC version: N9005EVRGBPB1
SW version: N9005XXUGBOJ1
Phone SN: RV1D956TFKR
Android version: 5.0 (LRX21V)
Reading info...
Mode: Normal
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
SW Version: M8974A-AAAANAZM-
1.0.180102.1.01635940.3604.1.9251.2
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N9005-18-04-2016_18-47-07-.asec file
Wiping EFS...
EFS wipe successfully
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Reading info...
Mode: Normal
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
SW Version: M8974A-AAAANAZM-
1.0.180102.1.01635940.3604.1.9251.2
Wipe security successfully complete.
Phone will restart now. Please don't disconnect cable!
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
Selected file: D:\SAMSUNG FILES\FOR UNLOCK AND REPAIR\CERT
AND QCN FILES\CERT FILES\Cert-SM-N900_359092051535254
_RF1D95NTDW.cert
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Found phone on COM5
Phone connected successfully
Checking Certificate file...
Certificate file successfully checked
Writing new phone IMEI...
Checking certificate compatibility...
Certificate is compatible
Writing Certificate...
Certificate has been written successfully
Please, restart the phone to apply changes
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Mode: Emergency
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM321
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
Phone IMEI: 359092-05-153525-4
SW version: M8974A-AAAANAZM-
1.0.180102.1.01635940.3604.1.9251.2
Creating NVM backup
Reading NVM done!
Repairing NVM for SM-N9005 phone...
NVM repair completed successfully
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.3 software version

Octopus box · 04-18-2016, 15:19

Hello.

Please make backup of phone's QCN via "Read QCN" operation, then try to write QCN from the Support Area.
Try to find and select Network manually after writing of a Cert file.

jadoon_jadoon · 04-18-2016, 15:38

write qcn but no luck here is log

Welcome to Octoplus/Octopus Box Samsung software version 2.2.3
-----------------------------------------------------------------------------------
To connect SC-01C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N9005 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
Reading info...
Mode: Normal
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
SW Version: M8974A-AAAANAZM-
1.0.180102.1.01635940.3604.1.9251.2
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes
Performed by 2.2.3 software version

jadoon_jadoon · 04-18-2016, 15:45

write another cert and qcn but no luck please help me how to solve this problem

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
Detected phone model: SM-N9005
Firmware compiled date: Mon Feb 1 20:40:13 KST 2016
PDA version: N9005XXUGBPB1
CSC version: N9005EVRGBPB1
SW version: N9005XXUGBOJ1
Phone SN: RV1D956TFKR
Android version: 5.0 (LRX21V)
Checking Root:
Phone is Rooted.
Updating languages..
Phone will restart now. Please don't disconnect cable!
All hidden languages was succesfully enabled.
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM321
Selected model: SM-N9005
Selected file: D:\SAMSUNG FILES\FOR UNLOCK AND REPAIR\CERT
AND QCN FILES\CERT FILES\Cert-SM-N900-358476050161363-
RF1D93H06MH.cert
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Found phone on COM5
Phone connected successfully
Checking Certificate file...
Certificate file successfully checked
Writing new phone IMEI...
Checking certificate compatibility...
Certificate is compatible
Writing Certificate...
Certificate has been written successfully
Please, restart the phone to apply changes
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Reading info...
Phone was not found on the selected port!
Writing QCN failed
Performed by 2.2.3 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Reading info...
Mode: Normal
Firmware compiled date: Nov 26 2014
Firmware compiled time: 18:00:00
Firmware released date: Oct 16 2015
Firmware released time: 19:39:36
SW Version: M8974A-AAAANAZM-
1.0.180102.1.01635940.3604.1.9251.2
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes
Performed by 2.2.3 software version

Octopus box · 04-18-2016, 16:10

Try to write different Cert files. IMEI of Cert file, which You've used might be in provider's "black" list.

04-18-2016, 15:08	#1 (permalink)
jadoon_jadoon Freak Poster Join Date: Nov 2007 Location: karachi,pakistan Age: 40 Posts: 456 Member: 625563 Status: Offline Sonork: Niceguy Thanks Meter: 40	sm-n9005 network unknown hi octopus team i have big problem in my note 3 show network unknown repair secuirty era write cert file everyting is ok but problem is still what can i do for solve this problem here is log Welcome to Octoplus/Octopus Box Samsung software version 2.2.3 ----------------------------------------------------------------------------------- To connect SC-03E phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Developer options. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "#7284#" number. 7. Set "UART" radio button to "MODEM" value. 8. Go to "Qualcomm USB Settings". 9. Select "DM+MODEM+ADB". 10. Press Home button. 11. Go to dial window. 12. Enter "#9090#" number. 13. Select "DM/UM over HSIC". 14. Restart phone. 15. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect SM-N9005 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM5 Selected model: SM-N9005 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM320 Mode: Emergency Phone connection failed Connecting to phone on COM321 Mode: Normal Phone model: SM-N9005 Firmware compiled date: Nov 26 2014 Firmware compiled time: 18:00:00 Firmware released date: Oct 16 2015 Firmware released time: 19:39:36 Phone IMEI: 358021-05-884735-5 SW version: M8974A-AAAANAZM- 1.0.180102.1.01635940.3604.1.9251.2 Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 To Repair IMEI of the device, do the next steps: 1. Root the phone. 2. Perform Wipe Security procedure ("Repair Security/Wipe Security" button). 3. Write Certificate ("Write Cert" button). Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 Please, press "OK" button on the phone to allow USB debugging.. Proper android device not found. Make shure that "USB debug" option on the device is turned on. Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-N9005 Firmware compiled date: Mon Feb 1 20:40:13 KST 2016 PDA version: N9005XXUGBPB1 CSC version: N9005EVRGBPB1 SW version: N9005XXUGBOJ1 Phone SN: RV1D956TFKR Android version: 5.0 (LRX21V) Reading info... Mode: Normal Firmware compiled date: Nov 26 2014 Firmware compiled time: 18:00:00 Firmware released date: Oct 16 2015 Firmware released time: 19:39:36 SW Version: M8974A-AAAANAZM- 1.0.180102.1.01635940.3604.1.9251.2 Checking Root: Phone is Rooted. Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-N9005-18-04-2016_18-47-07-.asec file Wiping EFS... EFS wipe successfully Phone will restart now. Please don't disconnect cable! Searching for a phone. Please wait... Reading info... Mode: Normal Firmware compiled date: Nov 26 2014 Firmware compiled time: 18:00:00 Firmware released date: Oct 16 2015 Firmware released time: 19:39:36 SW Version: M8974A-AAAANAZM- 1.0.180102.1.01635940.3604.1.9251.2 Wipe security successfully complete. Phone will restart now. Please don't disconnect cable! Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 Selected file: D:\SAMSUNG FILES\FOR UNLOCK AND REPAIR\CERT AND QCN FILES\CERT FILES\Cert-SM-N900_359092051535254 _RF1D95NTDW.cert Perform the following steps: 1. Connect phone via UART cable to the Box. 2. Note: phone screen must be active Connecting to phone, please wait... Found phone on COM5 Phone connected successfully Checking Certificate file... Certificate file successfully checked Writing new phone IMEI... Checking certificate compatibility... Certificate is compatible Writing Certificate... Certificate has been written successfully Please, restart the phone to apply changes Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM5 Selected model: SM-N9005 Mode: Emergency Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM321 Mode: Normal Phone model: SM-N9005 Firmware compiled date: Nov 26 2014 Firmware compiled time: 18:00:00 Firmware released date: Oct 16 2015 Firmware released time: 19:39:36 Phone IMEI: 359092-05-153525-4 SW version: M8974A-AAAANAZM- 1.0.180102.1.01635940.3604.1.9251.2 Creating NVM backup Reading NVM done! Repairing NVM for SM-N9005 phone... NVM repair completed successfully To finish the operation, please restart the phone via phone's menu. Performed by 2.2.3 software version

04-18-2016, 15:19	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please make backup of phone's QCN via "Read QCN" operation, then try to write QCN from the Support Area. Try to find and select Network manually after writing of a Cert file.

04-18-2016, 15:38	#3 (permalink)
jadoon_jadoon Freak Poster Join Date: Nov 2007 Location: karachi,pakistan Age: 40 Posts: 456 Member: 625563 Status: Offline Sonork: Niceguy Thanks Meter: 40	write qcn but no luck here is log Welcome to Octoplus/Octopus Box Samsung software version 2.2.3 ----------------------------------------------------------------------------------- To connect SC-01C phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When the message appears press "Yes". 5. Connect USB cable to the phone. 6. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect SM-N9005 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 Reading info... Mode: Normal Firmware compiled date: Nov 26 2014 Firmware compiled time: 18:00:00 Firmware released date: Oct 16 2015 Firmware released time: 19:39:36 SW Version: M8974A-AAAANAZM- 1.0.180102.1.01635940.3604.1.9251.2 Send SPC... SPC send successfully Writing QCN... Writing NV items... NV items write successfully Writing NV SIM1 items... NV SIM1 items write successfully Writing NV SIM2 items... NV SIM2 items write successfully Wrting EFS... EFS write successfully Writing provisioning items... Provisioning items write successfully. Writing QCN done QCN write successfully Please, restart the phone to apply changes Performed by 2.2.3 software version

04-18-2016, 15:45	#4 (permalink)
jadoon_jadoon Freak Poster Join Date: Nov 2007 Location: karachi,pakistan Age: 40 Posts: 456 Member: 625563 Status: Offline Sonork: Niceguy Thanks Meter: 40	write another cert and qcn but no luck please help me how to solve this problem ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 Detected phone model: SM-N9005 Firmware compiled date: Mon Feb 1 20:40:13 KST 2016 PDA version: N9005XXUGBPB1 CSC version: N9005EVRGBPB1 SW version: N9005XXUGBOJ1 Phone SN: RV1D956TFKR Android version: 5.0 (LRX21V) Checking Root: Phone is Rooted. Updating languages.. Phone will restart now. Please don't disconnect cable! All hidden languages was succesfully enabled. Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM321 Selected model: SM-N9005 Selected file: D:\SAMSUNG FILES\FOR UNLOCK AND REPAIR\CERT AND QCN FILES\CERT FILES\Cert-SM-N900-358476050161363- RF1D93H06MH.cert Perform the following steps: 1. Connect phone via UART cable to the Box. 2. Note: phone screen must be active Connecting to phone, please wait... Found phone on COM5 Phone connected successfully Checking Certificate file... Certificate file successfully checked Writing new phone IMEI... Checking certificate compatibility... Certificate is compatible Writing Certificate... Certificate has been written successfully Please, restart the phone to apply changes Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM5 Selected model: SM-N9005 Reading info... Phone was not found on the selected port! Writing QCN failed Performed by 2.2.3 software version ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM5 Selected model: SM-N9005 Reading info... Mode: Normal Firmware compiled date: Nov 26 2014 Firmware compiled time: 18:00:00 Firmware released date: Oct 16 2015 Firmware released time: 19:39:36 SW Version: M8974A-AAAANAZM- 1.0.180102.1.01635940.3604.1.9251.2 Send SPC... SPC send successfully Writing QCN... Writing NV items... NV items write successfully Writing NV SIM1 items... NV SIM1 items write successfully Writing NV SIM2 items... NV SIM2 items write successfully Wrting EFS... EFS write successfully Writing provisioning items... Provisioning items write successfully. Writing QCN done QCN write successfully Please, restart the phone to apply changes Performed by 2.2.3 software version

04-18-2016, 16:10	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to write different Cert files. IMEI of Cert file, which You've used might be in provider's "black" list.