sm-n920g unlock issue

[anass.sayel]

samsung note 5 sm-n920g unlock fail
software version is 2.1.7
when i direct unlock imei goes to null
and when i read code then following erorr
also tried with defrent fimrware
here is log
Welcome to Octoplus/Octopus Box Samsung software version 2.1.7
-----------------------------------------------------------------------------------
To connect SM-N920G phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N920G
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N920G
Port is busy
Searching for a phone. Please wait...
Phone found.
Firmware compiled date: Thu Dec 17 16:22:32 KST 2015
PDA version: N920GDDU2AOL1
CSC version: N920GODD2AOK4
SW version: N920GUBU2AOL2
Phone IMEI: Unknown
Phone SN: RZ8GA0AZFAZ
Android version: 5.1.1 (LMY47X)
Codes for SM-N920G phone in normal mode can’t be read
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N920G
Port is busy
Searching for a phone. Please wait...
Phone found.
Firmware compiled date: Thu Dec 17 16:22:32 KST 2015
PDA version: N920GDDU2AOL1
CSC version: N920GODD2AOK4
SW version: N920GUBU2AOL2
Phone IMEI: Unknown
Phone SN: RZ8GA0AZFAZ
Android version: 5.1.1 (LMY47X)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N920G
Detected phone model: SM-N920G
Firmware compiled date: Thu Dec 17 16:22:32 KST 2015
PDA version: N920GDDU2AOL1
CSC version: N920GODD2AOK4
SW version: N920GUBU2AOL2
Phone SN: RZ8GA0AZFAZ
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N920G-Unknown12-01-2016_14-40-33-.asec
file
Deactivating MSL...
Executing exploit...
Exploit has been executed successfully
MSL deactivate successfully
Reading phone unlock codes. It can take some time, please wait...
Can't find code!
Work time: 0:01:37
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM24
Selected model: SM-N920G
Detected phone model: SM-N920G
Firmware compiled date: Thu Dec 17 16:22:32 KST 2015
PDA version: N920GDDU2AOL1
CSC version: N920GODD2AOK4
SW version: N920GUBU2AOL2
Phone SN: RZ8GA0AZFAZ
Android version: 5.1.1 (LMY47X)
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N920G-Unknown12-01-2016_14-44-47-.asec
file
Deactivating MSL...
Executing exploit...
Exploit has been executed successfully
MSL deactivate successfully
Reading phone unlock codes. It can take some time, please wait...
Can't find code!
Work time: 0:01:32

[Octopus box]

Hello.

Please do the next:
1. Install test Software version.
2. Write First Security backup back into the phone.
3. Repeat "Read Codes" operation.

If problem will persist - please upload first Security backup, *.log and *.logx files of performed operations to any file sharing service and post here download link. We will check what causes the problem.