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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 05-25-2024, 10:05   #1 (permalink)
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SM-S921B Unlock MDM Question [Answered]


Code:
Welcome to Octoplus Samsung Software v.4.3.0.3

Work ID: 00000000018FA9D8
Starting Unlock MDM (Mar.2024)
Selected model: General_Exynos
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 350176950343396
Input SN: RFCX40P66VE
Connecting to server...
Username: geoorge26
Your balance: 200 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-S921B
Fingerprint: samsung/e1sxeea/e1s:14/UP1A.231005.007/S921BXXS2AXD6:user/release-keys
Firmware compiled date: Tue Apr 30 18:43:51 KST 2024
PDA version: S921BXXS2AXD6
CSC version: S921BOXM2AXD6
SW version: S921BXXS2AXD6
Build number: QB26413241
Phone SN: RFCX40P66VE
Android version: 14 (UP1A.231005.007)
Sales code: EUX
Carrier Id: EUX
Country: GERMANY
HW platform: s5e9945
HW Chip: erd9945
HW Modem: REV0.7
Security patch level: 2024-05-01
Warranty Void: 0
Codename: e1sxeea
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON5153AP
Starting exploit...
Activating service...
Method #1 currently not supported for this device!
Using bypass method #3
Attention! Sometimes when unlocking or after rebooting the device, a MDM lock may appear. MDM Guard service will turn off the screen and the MDM lock will disappear.
MDM Guard service was activated.
Complete the Setup Wizard on the device.
MDM Guard service will restrict OTA updates on your device to prevent relock.
Unlock MDM (Mar.2024) done
Execution time 2 minute(s) 39 second(s)
Performed by 4.3.0.3 Software version.

after this the mdm message appears every time i swipe the screen
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Old 05-25-2024, 10:43   #2 (permalink)
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Hello.

Please, post here photo of your device main screen.

We want to check what is type of lock installed on your device.
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Old 05-25-2024, 13:16   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please, post here photo of your device main screen.

We want to check what is type of lock installed on your device.
https://postimg.cc/zyWWpx9h
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Old 05-26-2024, 04:54   #4 (permalink)
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For some devices, you may need to perform the operation 2 to 5 times.

Just try the operation again and post here results.

Also, that's why if your username and device serial number match, you can try the operation for free and an infinite number of times.
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Old 05-26-2024, 15:17   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
For some devices, you may need to perform the operation 2 to 5 times.

Just try the operation again and post here results.

Also, that's why if your username and device serial number match, you can try the operation for free and an infinite number of times.



The problem persist.
Can you please refund till new updates?
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Old 05-27-2024, 06:04   #6 (permalink)
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Please, check your PM.
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Old 06-01-2024, 08:53   #7 (permalink)
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Code:
Welcome to Octoplus Samsung Software v.4.3.0.7

Work ID: 00000000018FD172
Starting Unlock MDM (Mar.2024)
Selected model: General_Qualcomm
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 350176950343396
Input SN: RFCX40P66VE
Connecting to server...
Username: geoorge26
Your balance: 300 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Your account will be charged for 100 credits. Do you want to continue?
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-S921B
Fingerprint: samsung/e1sxeea/e1s:14/UP1A.231005.007/S921BXXS2AXD6:user/release-keys
Firmware compiled date: Tue Apr 30 18:43:51 KST 2024
PDA version: S921BXXS2AXD6
CSC version: S921BOXM2AXD6
SW version: S921BXXS2AXD6
Build number: QB26413241
Phone SN: RFCX40P66VE
Android version: 14 (UP1A.231005.007)
Sales code: EUX
Carrier Id: EUX
Country: GERMANY
HW platform: s5e9945
HW Chip: erd9945
HW Modem: REV0.7
Security patch level: 2024-05-01
Warranty Void: 0
Codename: e1sxeea
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON5153AP
Starting exploit...
Activating service...
Method #1 currently not supported for this device!
Using bypass method #3
Attention! Sometimes when unlocking or after rebooting the device, a MDM lock may appear. MDM Guard service will turn off the screen and the MDM lock will disappear.
MDM Guard service was activated.
Complete the Setup Wizard on the device.
MDM Guard service will restrict OTA updates on your device to prevent relock.
Unlock MDM (Mar.2024) done
Execution time 2 minute(s) 53 second(s)
Performed by 4.3.0.7 Software version.
Quote:
Originally Posted by Octopus box View Post
Please, check your PM.
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Old 06-01-2024, 09:04   #8 (permalink)
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i used latest version, software used bypass method 3 and unlock doesn t work again
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Old 06-01-2024, 09:40   #9 (permalink)
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Quote:
Originally Posted by gsmro2012 View Post
i used latest version, software used bypass method 3 and unlock doesn t work again
Hello.

Please post here photo of your device main screen.

We want to check what is type of lock on your device.
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Old 06-01-2024, 14:54   #10 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please post here photo of your device main screen.

We want to check what is type of lock on your device.
https://postimg.cc/p9QctD4V
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Old 06-02-2024, 13:08   #11 (permalink)
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sm-s921b/ds MDM locked

sm-s921b/ds MDM locked Samsung s24 exynos android 14

Security I believe is the latest version, Is there any software available to unlock this phone please do let me know.
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