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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > 7ICE Team > Mkey - Modem Unlock Key


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Old 11-24-2023, 13:58   #1 (permalink)
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[Answered] Alcatel HH72


Hello,

I have Alcatel HH72. Device is detected via Your app, but it can not be unlocked.

I can not enter generated unlock code because there is no such option in menu.

Could You help with that?




Best Regards
Artur

Last edited by TestBox2; 11-24-2023 at 14:26.
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Old 11-24-2023, 14:26   #2 (permalink)
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Hello, if i not wrong the Qualcomm CPU model. and you play with Spreadtrum.

So, try calc code or direct unlock as Qualcomm Alcatel modem. BUT! This model i not get in hands and i not sure about all can be work, try test. The safe.
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Old 11-24-2023, 14:49   #3 (permalink)
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Can I send You NV file to check?
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Old 11-25-2023, 20:35   #4 (permalink)
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Quote:
Originally Posted by panartur83 View Post
Can I send You NV file to check?
In alcatel lock not in nvm, but send me for me collection nvm + read info log.

Come to my Skype or Sonork plz..
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Old 01-13-2024, 17:29   #5 (permalink)
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Quote:
Originally Posted by panartur83 View Post
Hello,

I have Alcatel HH72. Device is detected via Your app, but it can not be unlocked.

I can not enter generated unlock code because there is no such option in menu.

Could You help with that?




Best Regards
Artur
select Alcatel_MDM and check imei calc then press unlocking button and use 10 digits [new models]
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Old 01-13-2024, 21:52   #6 (permalink)
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I not sure but HH72 need try direct unlock with selected option Alcatel MDM, because the Qcom CPU.
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