e173 huawei after write firmware dead.

[ian baguio]

hello,i have modem huawei e173 need to unlock

i do first direct unlock in octopus box but the logs said need to

flash thats why i download the unlock file in the

support and then i proceed to write flash then after

the write the logs was showed it was successfull and then

i proceed unlocking but the dongle is no detection even

i plug and put again but the same no function plz,give me

any idea specialy octopus team.

[Octopus box]

Post here full software log with all of your actions.

[ian baguio]

Originally Posted by Octopus box

Post here full software log with all of your actions.

im sorry because the flashing and unlocking logs

i forgot to save,is this the new logs of wrting firmware

again but the dongle is no function anymore.

[ian baguio]

Originally Posted by Octopus box

Post here full software log with all of your actions.

hello i need your response sir

[Octopus box]

Please try to re-boot PC, re-install modem drivers, disconnect all other devices and try again. Also try on another USB port.

[ian baguio]

Originally Posted by Octopus box

Please try to re-boot PC, re-install modem drivers, disconnect all other devices and try again. Also try on another USB port.

do you have tested driver sir for this dongle?

[raezak]

Originally Posted by ian baguio

do you have tested driver sir for this dongle?

if this modem cannot detect by pc you cant install the driver .. driver of this modem is included when dongle is working

possible after writing firmware modem is turn to dead boot the only thing to revive this modem or to detect again by pc use jtag procedure this model supported by medusa box


br

[jubillee]

Welcome to Octoplus/Octopus Suite version 1.2.8
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: XVABYA9360800472
SIM card: present
Lock status: Unknown. Please check SIM card.
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: XVABYA9360800472
SIM card: present
Lock status: Unknown. Please check SIM card.
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username:
Authorizing...Failed!
Login error: Wrong username!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: XVABYA9360800472
SIM card: present
Lock status: Unknown. Please check SIM card.
Reading NVM...OK
Backup saved to "Huawei_E173_868860006466310_24-02-2014_20-01-47.NVM"
Repairing NVM...OK
Rebooting device...
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: 6EA4CA11A1211552
SIM card: present
Lock status: Unknown. Please check SIM card.
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: 6EA4CA11A1211552
SIM card: present
Lock status: Unknown. Please check SIM card.
Write boot loaders: Yes
Opening "E173-11.126.16.04.174_unlocked.oct"...OK
Switching to emergency mode...OK
Sending loader...Failed!
Access to emergency RAM denied!
Switching to normal mode..OK
Analyzing firmware..OK
Preparing loader..OK
Sending loader...OK
Initializing flash...OK
Flash type: NAND
Flash vendor: Hynix
NAND page size: 0x800
NAND pages per block: 0x40
Checking partition...OK
Checking firmware compatibility...Failed!
Please download another firmware from support area(with EFS)
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...
Diagnostic port busy
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...
Diagnostic port busy
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: 6EA4CA11A1211552
SIM card: present
Lock status: Unknown. Please check SIM card.
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Serial Number: 6EA4CA11A1211552
SIM card: present
Lock status: Unknown. Please check SIM card.
Write boot loaders: Yes
Opening "E173-11.126.15.00.94_(for_unlock)(with_EFS).oct"...OK
Switching to emergency mode...OK
Sending loader...Failed!
Access to emergency RAM denied!
Switching to normal mode..OK
Analyzing firmware..OK
Preparing loader..OK
Sending loader...OK
Initializing flash...OK
Flash type: NAND
Flash vendor: Hynix
NAND page size: 0x800
NAND pages per block: 0x40
Checking partition...OK
Checking firmware compatibility...OK
Checking AMSS...OK
Checking EFS2...OK
Checking MIBIB...OK
Checking QCSBL...OK
Checking OEMSBL...OK
Writing AMSS...OK
Writing EFS2...OK
Writing MIBIB...OK
Writing QCSBL...OK
Writing OEMSBL1...OK
Writing OEMSBL2...OK
Finalizing...OK
Firmware has been successfully written!
Please reboot your device manually!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM465
Found diagnostic port: COM464
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Feb 25 2013
Firmware compiled time: 15:45:40
Firmware released date: Feb 25 2013
Firmware released time: 15:45:40
SW Version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.29.00.1137
IMEI: 868860-00-646631-0
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM464
Selected modem port: COM465
Found modem port: COM459
Found diagnostic port: COM460
Reading info...
Opening diagnostic port...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Nov 26 2010
Firmware compiled time: 13:25:13
Firmware released date: Nov 26 2010
Firmware released time: 13:25:13
SW Version: 11.126.15.00.94
IMEI: 860015-01-325518-4
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.15.00.94 (Safaricom Kenya)
IMEI: 860015-01-325518-4
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM460
Selected modem port: COM459
Warning! Modem port search failed!
Warning! Diagnostic port search failed!
Failed!
Modem's port not found!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port:
Selected modem port:
Warning! Modem port search failed!
Warning! Diagnostic port search failed!
Failed!
Modem's port not found!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port:
Selected modem port:
Warning! Modem port search failed!
Warning! Diagnostic port search failed!
Failed!
Modem's port not found!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port:
Selected modem port:
Warning! Modem port search failed!
Warning! Diagnostic port search failed!
Failed!
Modem's port not found!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM1
Selected modem port:
Found modem port: COM94
Found diagnostic port: COM12
Reading info...
Opening diagnostic port...
Diagnostic port busy
dead after write octopus

[Octopus box]

As I see, after of re-flashing, modem was working:

SW Version: 11.126.15.00.94
IMEI: 860015-01-325518-4
Dashboard version: UTPS23.009.09.00.1137_MAC23.009.09.00.1137
_LNX23.009.09.00.1137
Opening modem port...OK
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.15.00.94 (Safaricom Kenya)
IMEI: 860015-01-325518-4

Try to re-connect the device, re-boot the PC and try to connect modem again.

Also, as I see, You have downgraded device's firmware version. At the beginning, there was 11.126.29 firmware version and You have written 11.126.15:

SW Version: 11.126.29.00.1137

SW Version: 11.126.15.00.94

This can be the problem.

[chan_point]

Welcome to Octoplus/Octopus Suite version 1.3.1
-------------------------------------------------------------------------------------------
There is major change concerning Octopus Server credits. Please visit
support forum for more info.
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM13
Selected modem port: COM12
Found modem port: COM12
Found diagnostic port: COM13
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
Write boot loaders: Yes
Opening "E173-11.126.16.04.174_unlocked.oct"...OK
Sending loader...OK
Waiting for loader...OK
Communicating with loader...OK
Loader version: Octopus loader v.1.0.0
Initializing flash...OK
Flash type : NAND
Flash ID : 00A100AD
Flash vendor: Hynix
Flash size: 128 Mb
NAND page size: 0x800
NAND spare size: 0x40
NAND pages per block: 0x40
NAND blocks count: 0x400
Checking partition...OK
Checking firmware compatibility...OK
Checking AMSS...OK
Checking MIBIB...OK
Checking QCSBL...OK
Checking OEMSBL...OK
Writing AMSS...OK
Writing MIBIB...OK
Writing QCSBL...OK
Writing OEMSBL1...OK
Writing OEMSBL2...OK
Finalizing...
stats: 00 00 00 00 00 00 OK
Firmware has been successfully written!
Rebooting device...
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM13
Selected modem port: COM12
Found modem port: COM12
Found diagnostic port: COM13
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM13
Selected modem port: COM12
Found modem port: COM12
Found diagnostic port: COM13
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
Write boot loaders: Yes
Opening "E173-11.126.16.04.174_unlocked.oct"...OK
Sending loader...OK
Waiting for loader...OK
Communicating with loader...OK
Loader version: Octopus loader v.1.0.0
Initializing flash...OK
Flash type : NAND
Flash ID : 00A100AD
Flash vendor: Hynix
Flash size: 128 Mb
NAND page size: 0x800
NAND spare size: 0x40
NAND pages per block: 0x40
NAND blocks count: 0x400
Checking partition...OK
Checking firmware compatibility...OK
Checking AMSS...OK
Checking MIBIB...OK
Checking QCSBL...OK
Checking OEMSBL...OK
Writing AMSS...OK
Writing MIBIB...OK
Writing QCSBL...OK
Writing OEMSBL1...OK
Writing OEMSBL2...OK
Finalizing...
stats: 00 00 00 00 00 00 OK
Firmware has been successfully written!
Rebooting device...
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM13
Selected modem port: COM12
Found modem port: COM12
Found diagnostic port: COM13
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL

please help me for this problem
after flash modem emergency mode only how to fixit

help me octopus team...

[Octopus box]

Re-connect the device, re-boot the PC and try to connect it again. If the device is still in Emergency Mode, try to re-flash it.

[chan_point]

this report after restart pc and im flash again, but problem not solved
please explain me....

Welcome to Octoplus/Octopus Suite version 1.3.1
-------------------------------------------------------------------------------------------
There is major change concerning Octopus Server credits. Please visit
support forum for more info.
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM13
Selected modem port: COM12
Found modem port: COM12
Found diagnostic port: COM13
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
Write boot loaders: Yes
Opening "E173-11.126.16.04.174_unlocked.oct"...OK
Sending loader...OK
Waiting for loader...OK
Communicating with loader...OK
Loader version: Octopus loader v.1.0.0
Initializing flash...OK
Flash type : NAND
Flash ID : 00A100AD
Flash vendor: Hynix
Flash size: 128 Mb
NAND page size: 0x800
NAND spare size: 0x40
NAND pages per block: 0x40
NAND blocks count: 0x400
Checking partition...OK
Checking firmware compatibility...OK
Checking AMSS...OK
Checking MIBIB...OK
Checking QCSBL...OK
Checking OEMSBL...OK
Writing AMSS...OK
Writing MIBIB...OK
Writing QCSBL...OK
Writing OEMSBL1...OK
Writing OEMSBL2...OK
Finalizing...
stats: 00 00 00 00 00 00 OK
Firmware has been successfully written!
Rebooting device...
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM13
Selected modem port: COM12
Found modem port: COM12
Found diagnostic port: COM13
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL

[Octopus box]

Try to write firmware "E173-11.126.15.00.94_(for_unlock)(with_EFS).oct" from the Support Area.

[chan_point]

im flash with "E173-11.126.15.00.94_(for_unlock)(with_EFS).oct" but cannot change port to normal mode

this for result :

Welcome to Octoplus/Octopus Suite version 1.3.1
-------------------------------------------------------------------------------------------
There is major change concerning Octopus Server credits. Please visit
support forum for more info.
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM1
Selected modem port: COM1
Found modem port: COM4
Found diagnostic port: COM6
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
Write boot loaders: Yes
Opening "E173-11.126.16.04.174_unlocked.oct"...OK
Sending loader...OK
Waiting for loader...OK
Communicating with loader...OK
Loader version: Octopus loader v.1.0.0
Initializing flash...OK
Flash type : NAND
Flash ID : 00A100AD
Flash vendor: Hynix
Flash size: 128 Mb
NAND page size: 0x800
NAND spare size: 0x40
NAND pages per block: 0x40
NAND blocks count: 0x400
Checking partition...OK
Checking firmware compatibility...OK
Checking AMSS...OK
Checking MIBIB...OK
Checking QCSBL...OK
Checking OEMSBL...OK
Writing AMSS...OK
Writing MIBIB...OK
Writing QCSBL...OK
Writing OEMSBL1...OK
Writing OEMSBL2...OK
Finalizing...
stats: 00 00 00 00 00 00 OK
Firmware has been successfully written!
Rebooting device...
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM6
Selected modem port: COM4
Found modem port: COM4
Found diagnostic port: COM6
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
Write boot loaders: Yes
Opening "E173-11.126.15.00.94_(for_unlock)(with_EFS).oct"...OK
Sending loader...OK
Waiting for loader...OK
Communicating with loader...OK
Loader version: Octopus loader v.1.0.0
Initializing flash...OK
Flash type : NAND
Flash ID : 00A100AD
Flash vendor: Hynix
Flash size: 128 Mb
NAND page size: 0x800
NAND spare size: 0x40
NAND pages per block: 0x40
NAND blocks count: 0x400
Checking partition...OK
Checking firmware compatibility...Failed!
Sorry, this firmware file is NOT for emergency download. Please download
another firmware without EFS!
-------------------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM6
Selected modem port: COM4
Found modem port: COM4
Found diagnostic port: COM6
Reading info...
Opening diagnostic port...
Mode: Emergency
Model ID: M62xx-OEMSBL
Write boot loaders: Yes
Opening "E173-11.126.15.00.94_(for_unlock)(with_EFS).oct"...OK
Sending loader...OK
Waiting for loader...OK
Communicating with loader...Failed!
Switching to normal mode..

unplug and im plug again port not change or not respon because hank

[chan_point]

this file read firmware original before flashing