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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 07-08-2012, 02:14   #1 (permalink)
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Join Date: May 2008
Location: Mostar
Posts: 48
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Angry lt18i error in unlock but my credits missing


Platform: SE Qualcomm
Selected model: LT18i
Connecting to server...OK
Octopus smart card and DreamBox are not present.
Username: alpha_031
Authorizing...
Checking balance...OK
Your balance: 8 credits.
To unlock LT18i you need to have 8 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: LT18i
Please, reconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...OK
Reading info...
IMEI: 352600-05-613583-4
MSN: BX902YY19Q
Sending loader...OK
Reading info...OK
IMEI: 352600-05-613583-4
Reading security area...OK
Backup saved to "C:\Program Files\GsmServer\Octopus_Suite\BACKUP\Sony
Ericsson_LT18i_35260005613583_08-07-2012_02-58-26.BKP"
Checking TA...OK
IMEI: 352600-05-613583-4
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Checking security area...OK
Writing security area...Failed!
Error code: ALP2OASDHH
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: LT18i
Connecting to server...OK
Octopus smart card and DreamBox are not present.
Username: alpha_031
Authorizing...
Checking balance...Failed!
Too low balance to provide the security operation!
Your balance: 0 credits.
To unlock LT18i you need to have 8 credits.

give back my credit!!!!!
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Old 07-09-2012, 05:48   #2 (permalink)
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Location: Romania, Bucharest
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Hello.
We have reduced You + 8 credits. Please try to re-flash the phone and then Unlock again.
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