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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 01-24-2018, 15:20   #1 (permalink)
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MF190 unlock error [Answered]


Welcome to Octoplus Suite version 1.5.0
-------------------------------------------------------------------------------------------
Platform: ZTE Qualcomm
Selected model: MF190
Selected diagnostic port: COM201
Selected modem port: COM202
Found diagnostic port: COM201
Found modem port: COM202
Reading info...OK
Mode: Normal
Model ID: MF190TLF
Firmware compiled date: Jun 14 2012
Firmware compiled time: 19:00:00
Firmware released date: Aug 27 2012
Firmware released time: 12:27:14
SW Version: M6290A-KPRZL-2.4.01062ZT
IMEI: 867635-01-827765-2
Detected manufacturer: ZTE CORPORATION
Detected model name: MF190
Firmware version: BD_MF190TLF3V1.0.0B11
IMEI: 867635-01-827765-2
Lock status: Locked (Network lock)
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Default_user
Authorizing...OK
Checking balance...OK
Checking operation...OK
Checking firmware version...
Checking IMEI...OK
Checking balance...OK
Your balance: 0 credits.
To unlock MF190 you need to have 0 credits.
Requesting additional data...Failed!

Last edited by Octopus box; 01-24-2018 at 16:28.
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Old 01-24-2018, 16:27   #2 (permalink)
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Hello.

Disable antivirus and firewall if they are running, reconnect the device and try to repeat the operation again.
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