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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 10-20-2012, 19:57   #1 (permalink)
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Mt11i Dead


I made the mistake of trying to unlock a new security mt11i > 12w10, the phone waits the loader, disconnect it and now will not turn on, I can do anything?

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Old 10-22-2012, 16:29   #2 (permalink)
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the box kill the phone?
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Old 10-23-2012, 06:03   #3 (permalink)
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Not possible to "kill" the phone by the way You have described above. Please post here full software log with all of your actions.
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Old 10-23-2012, 15:38   #4 (permalink)
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16/10/2012 18:09:37 > Platform: SE Qualcomm
16/10/2012 18:09:37 > Selected model: MT11i
16/10/2012 18:09:37 > Checking input params...
16/10/2012 18:09:37 > Prepairing loaders...
16/10/2012 18:09:37 > Connecting to server...16/10/2012 18:09:37 > OK
16/10/2012 18:09:37 > Octopus smart card is present.
16/10/2012 18:09:37 > Checking smart card...16/10/2012 18:09:42 > OK
16/10/2012 18:09:42 > Smart card activations: LG, SE Unlimited
16/10/2012 18:09:42 > Authorizing...16/10/2012 18:09:42 > OK
16/10/2012 18:09:42 > Checking operation...16/10/2012 18:09:42 > OK
16/10/2012 18:09:42 > Please, reconnect battery, attach testpoint and connect USB cable...16/10/2012 18:10:05 > OK
16/10/2012 18:10:05 > Sending loader...16/10/2012 18:10:06 > OK
16/10/2012 18:10:06 > Waiting for loader...16/10/2012 18:10:27 > Canceled.
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Old 10-24-2012, 18:42   #5 (permalink)
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any suggestions? , the pc detect the phone " usb qualcom".
but does turn on
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Old 10-24-2012, 21:52   #6 (permalink)
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Quote:
Originally Posted by metamax View Post
any suggestions? , the pc detect the phone " usb qualcom".
but does turn on
Please fully charge the battery (it is very important) if battery level is low,your phone will not enter into download mode, if battery is charged to 4 - 4,1v you can reconnect battery, hold "Vol-" key and connect USB cable, if your phone will enter into download mode you can try to reflash the phone with firmware from support area and your phone will be alive.
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