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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 03-26-2019, 07:51   #1 (permalink)
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samsung sm-j701f read code via server eror [Answered]


pls help octoplus product support i got eror read unlock code via server samsung sm-j701f android 8.1.0 eror read hwid



log :


Welcome to Octoplus Suite version 1.5.8
-------------------------------------------------------------------------------------------
Connecting to server...OK
Username: r**********
Authorizing...OK
Checking balance...OK
Your balance: 50 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: Medusa
-------------------------------------------------------------------------------------------
Searching for a phone. Please wait...
Found phone on COM92
Reading info...
Detected phone model: SM-J701F
HW Version: INS
PDA version: J701FDDU6BRI1
CSC version: J701FODD6BRI1
CP version: J701FXXU6BRH5
Phone SN: RV8K50NXHSP
-------------------------------------------------------------------------------------------
Searching for a phone. Please wait...
Found phone on COM92
Reading info...
Detected phone model: SM-J701F
HW Version: INS
PDA version: J701FDDU6BRI1
CSC version: J701FODD6BRI1
CP version: J701FXXU6BRH5
Phone SN: RV8K50NXHSP
Searching for USB diagnostic port...OK
Connecting...OK
Reading HWID...
Could not read data (HWID)!
-------------------------------------------------------------------------------------------
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Old 03-26-2019, 08:09   #2 (permalink)
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Hello.

This message:

Quote:
Reading HWID...
Could not read data (HWID)!
means, that there is a latest firmware version in your device and it doesn't allow to read HWID from the phone to calculate codes. In this case You need to write modem (modem part only!) from proper Combination firmware or, if possible, write older regular firmware version and then perform "Read Codes" operation. After codes will be read out successfully, just re-flash the device with proper regular firmware (or only with proper modem part of regular firmware).
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Old 03-26-2019, 09:09   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

This message:



means, that there is a latest firmware version in your device and it doesn't allow to read HWID from the phone to calculate codes. In this case You need to write modem (modem part only!) from proper Combination firmware or, if possible, write older regular firmware version and then perform "Read Codes" operation. After codes will be read out successfully, just re-flash the device with proper regular firmware (or only with proper modem part of regular firmware).



i try write modem older version baseband become unknown, this phone u6 is not possible to downgrade with older regular firmware and i can not find combination file binary 6 for this model can you advice me how to solve my problem
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Old 03-26-2019, 11:36   #4 (permalink)
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Did You try to write modem parition from the combination firmware? If, yes, then please post here full Software log. Unfortunately, no other solution for your device, stay tuned for future updates
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Old 03-26-2019, 12:10   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Did You try to write modem parition from the combination firmware? If, yes, then please post here full Software log. Unfortunately, no other solution for your device, stay tuned for future updates

when i write modem partition only baseband become unknown and octoplus suite not detect phone, so the only solution waiting future updates
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