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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 08-23-2012, 15:09   #1 (permalink)
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SKY-im-U440s show this error,,,?


When I unlock alwase show this error,,,,,,,,,


Quote:

Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM199
Selected modem port: COM198
Found diagnostic port: COM199
Found modem port: COM198
Reading info...
Detected manufacturer: Pantech Inc.
Detected model name: IM-U440S
Firmware version: S0182144

Could not detect mode.


Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM199
Selected modem port: COM198
Found diagnostic port: COM199
Found modem port: COM198
Reading info...
Detected manufacturer: Pantech Inc.
Detected model name: IM-U440S
Firmware version: S0182144
Could not detect mode.

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Old 09-08-2014, 09:32   #2 (permalink)
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same problem, pls help! how to solve this problem???
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Old 09-08-2014, 10:38   #3 (permalink)
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Disconnect all other devices from PC, re-boot the PC, re-install SKY drivers, connect the device directly to another PC motherboard USB port (don't use any USB hubs or PCI USB extention cards, this is important) and try again. Repeat the operation several times. Try to perform the operation on another PC.
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