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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 08-21-2021, 15:03   #1 (permalink)
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team help Sending TA to server...Failed! [Answered]


-------------------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: SO-02C
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
Username: gxxxxxxx
Authorizing...OK
Checking balance...OK
Your balance: 101 credits.
To Repair IMEI for SO-02C you need to have 40 credits.
-------------------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: SO-02C
Please, reconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...OK
Reading info...
IMEI: 35xxxxxxxxxxx
MSN: CB5A1H18ZV
Sending loader...OK
Reading info...OK
IMEI: 35xxxxxxxxx
Checking security...OK
Reading security area...OK
Backup saved to "C:\Program Files (x86)\Octoplus\Octoplus_Suite\BACKUP
\Sony Ericsson_SO-02C_35xxxxxx7_21-08-2021_18-22-13.BKP"
Checking TA...OK
Old IMEI: 35xxxxxxxxx
New IMEI: 35xxxxxxx
Calculating security on the server...
team
Sending TA to server...Failed!
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Old 08-22-2021, 10:19   #2 (permalink)
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Hello.

Please repeat the operation once again and post here result.
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