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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 08-01-2012, 10:08   #1 (permalink)
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ZTE MF100 Unlock Problem


Please Help

Incompatible Model Name Problem

Here Is the log

Welcome to Octopus Suite version 1.0.9
--------------------------------------------------------------------------------
Platform: ZTE Qualcomm
Selected model: MF100
Selected diagnostic port: COM11
Selected modem port: COM11
Found diagnostic port: COM133
Found modem port: COM134
Reading info...OK
Mode: Normal
Model ID: SMTP671A
Firmware compiled date: Jan 27 2010
Firmware compiled time: 17:00:00
Firmware released date: Jan 28 2010
Firmware released time: 17:48:40
SW Version: M6246A-KPRZL-2.2.0095T
IMEI: 352867-04-447641-0
Detected manufacturer: ZTE CORPORATION
Detected model name: MF100
Incompatible model name!
Detected model: ZTE MF100


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Old 08-01-2012, 13:17   #2 (permalink)
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Hello.
Your device is detected by software as ZTE MF100, not as MF100. We have prepared test version for You. Please check your PM. Also as we can see from your software log - there is unsupported firmware version in your modem. Please install test version we have sent You, read out Full flash from your device, upload it somewhere and post here link. We will try to add support for your device firmware.
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