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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > zZKey

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Old 09-12-2014, 10:41   #1 (permalink)
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ZTE KIS PLUS (Error: 31)

SmartZ 1.10.5.24

Repairing Imei.
Detecting Phone...
Interface: ZTE Handset Diagnostic Interface(DFU) (COM38)
Reading Phone Info...
IMEI: 866554010203031
Hard: 76XXU-USMEKRLYM-109805
Firmw: GB_P752V_CONGSTARV1.0.0B03
Date: Sep 10 2012 00:35:08
Downloading Data...
ReadFile function failed (Error: 31)
Restarting Phone...
Operation Failed.
 
Old 09-12-2014, 10:51   #2 (permalink)
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try connect direct to the usb port of your computer and try again
 
Old 09-12-2014, 11:01   #3 (permalink)
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Quote:
Originally Posted by trio1 View Post
try connect direct to the usb port of your computer and try again
Thanks, but not solved

Repairing Imei.
Detecting Phone...
Interface: ZTE Handset Diagnostic Interface(DFU) (COM116)
Reading Phone Info...
IMEI: 866554010203031
Hard: 76XXU-USMEKRLYM-109805
Firmw: GB_P752V_CONGSTARV1.0.0B03
Date: Sep 10 2012 00:35:08
Downloading Data...
ReadFile function failed (Error: 31)
Restarting Phone...
Operation Failed.
 
Old 09-12-2014, 11:12   #4 (permalink)
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maybe driver issue uninstall driver, reboot pc, install driver
 
Old 09-12-2014, 11:41   #5 (permalink)
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Quote:
Originally Posted by trio1 View Post
maybe driver issue uninstall driver, reboot pc, install driver
Not solved

Another computer not solved

Previously ZTE Kis Lite (Error: 31) [Solved SmartZ with v1.29]
but SmartZ v1.29 "Old Dongle Firmware Detected, Please update dongle. Current OS-29" get the error.

gsmhosting /vbb/f717/zte-kis-lite-error-31-solved-smartz-v1-29-a-1743567/
 
Old 09-12-2014, 13:12   #6 (permalink)
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Ok we will check that issue, please stay connected for test it with your phone!!!
 
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