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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 07-21-2014, 14:32   #1 (permalink)
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5020T slot has been permanently blocked-help for unlock


customer made many wrong attempts of password-now the error as above

any way to unlock this 5020t?
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Old 07-21-2014, 14:42   #2 (permalink)
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@ zone3,

This phone model, Alcatel OT-5020, can be unlocked with the Direct Unlock via Yoda method operation.
Please notice that Pack1 activation is required in order to be able to Yoda method.

Best Regards
GSMServer team



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Old 07-21-2014, 15:09   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ zone3,

This phone model, Alcatel OT-5020, can be unlocked with the Direct Unlock via Yoda method operation.
Please notice that Pack1 activation is required in order to be able to Yoda method.

Best Regards
GSMServer team




how know -is it pack1 activated?

purchased it near 9000 indian rupees
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Old 07-21-2014, 15:23   #4 (permalink)
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@ zone3,

In case SigmaKey Pack1 was purchased and activated you will see "Pack 1: Activated" message in the log window after Sigma Software has been launched.

Best Regards
GSMServer team



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