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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-09-2014, 18:36   #1 (permalink)
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Alcatel 4030X backup restore


Hi,

I have readed backup from my Alcatel 4030X before make direct unlock, now I need to restore this backup file, but when I press on write backup get message unsupported phone model.

how I can restore backup?

Thx

Last edited by Bmt_HR; 04-09-2014 at 18:42.
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Old 04-10-2014, 09:29   #2 (permalink)
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@ Bmt_HR,

Alcatel 4030X is not currently supported for reading backup. The file that Sigma reads during the unlock is intended for internal needs of the developers.


Best Regards
GSMServer team



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Old 04-10-2014, 12:05   #3 (permalink)
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OK, thank you for an answer. Maybe you know some solution how to enter unlock code to this phone. I try all solution which i found on forum. Probably, I need reset phone!
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Old 04-10-2014, 12:14   #4 (permalink)
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Quote:
I try all solution which i found on forum. Probably, I need reset phone!
Your assertion shows that not all of the solutions were tried So there still exist at least one try (reset phone).
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