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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-12-2014, 09:17   #1 (permalink)
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Alcatel 5020a unlocked by sigmakey


Hi, I was trying to unlock this Alcatel 5020a with sigmakey, but failed, saying missing response from from phone. Tried to calculate but the provider id is not on the list(2AVDAU1), Please help.
Thanks

Logs:
SigmaKey 2.06.03 ADB: Get unlock codes
* daemon not running. starting it now *
* daemon started successfully *
^ Alcatel Android ADB Interface
Version: Linux version 3.4.0 (android-bld@Perso54) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 PREEMPT Wed Jan 15 14:49:01 CST 2014
Phone model: TCT ALCATEL ONE TOUCH 5020A
Firmware: JRO03C
Date: Tue Jan 28 14:23:37 CST 2014
Baseband Firmware: MAUI.11AMD.W1222SP.V15.F5.P31, 2013/09/03 14:26
Preparing...Missing response from phone

Last edited by GSM_Support; 12-23-2014 at 12:00.
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Old 11-12-2014, 09:23   #2 (permalink)
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Use latest Sigma version, charge phone's battery, connect phone to USB port placed on the backside of PC and try once again
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Old 11-12-2014, 10:29   #3 (permalink)
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Alcatel 5020a unlock done with sigma key

Quote:
Originally Posted by mcandre View Post
Use latest Sigma version, charge phone's battery, connect phone to USB port placed on the backside of PC and try once again
Hi, Yes finally I got it done with the latest version of the sigma key.
Thanks

Logs:
SigmaKey 2.06.05 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Alcatel Android ADB Interface
Version: Linux version 3.4.0 (android-bld@Perso54) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 PREEMPT Wed Jan 15 14:49:01 CST 2014
Phone model: TCT ALCATEL ONE TOUCH 5020A
Firmware: JRO03C
Date: Tue Jan 28 14:23:37 CST 2014
Version: Jelly Bean
Baseband Firmware: MAUI.11AMD.W1222SP.V15.F5.P31, 2013/09/03 14:26
Baseband Processor: MT6575
Hardware IMEI: 013511007922900
Software IMEI: 013511007922900
Reading security block...OK
Security area saved to "C:\Users\UNICOM\Documents\SigmaKey\security backup\013511007922900_TCT_ALCATEL ONE TOUCH 5020A_JRO03C_Tue Jan 28 142337 CST 2014.skb"
Unlocking phone...Done
Restarting phone...Done
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