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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-19-2019, 14:59   #1 (permalink)
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Alcatel 6062W Unlock error[SOLVED]


SigmaKey 2.30.04b1 MTK: Direct unlock (Alcatel 6062W)
Removing firmware protection...OK
Baseband Processor:MT6763, HW Rev. A.01, SW Rev. 0.01
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 28.51 Gb
Phone model: Alcatel 6062W
Android 8.1.0
Firmware: A70AXLTMO-user 8.1.0 OPM1.171019.011 v1A9A-0 release-keys
Hardware IMEI: 015xxxxxxxxx04
Reading security block...File I/O operation failed
I try factory reset phone in recovery and in setting same problem.
Please help need.
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Old 04-19-2019, 15:37   #2 (permalink)
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After install new MTK Auto installer driver pack, unlock done!
SigmaKey 2.30.04b1 MTK: Direct unlock
Plug the USB cable into the powered off phone...
MediaTek USB Port (COM8), Provider: MediaTek Inc., Driver ver.: 3.0.1504.0, Date: 22/01/2015, USB\VID_0E8D&PID_0003&REV_0100
Baseband Processor:MT0000, HW Rev. 0.00, SW Rev. 0.00
The phone is NOT connected properly. Read the manual at the official site for details.
--------- 2019-04-19 19:35:07 ---------
SigmaKey 2.30.04b1 MTK: Direct unlock (Alcatel 6062W)
Removing firmware protection...OK
Baseband Processor:MT6763, HW Rev. A.01, SW Rev. 0.01
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 28.51 Gb
Phone model: Alcatel 6062W
Android 8.1.0
Firmware: A70AXLTMO-user 8.1.0 OPM1.171019.011 v1A9A-0 release-keys
Hardware IMEI: 01xxxxxxxxxxxx04
Security area saved to "C:\Users\ddilshod93\OneDrive\Doctuments\SigmaKey\ security backup\0696075712\01xxxxxxxx04_Alcatel 6062W.skb"
Unlocking phone...Done
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