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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 02-22-2019, 15:34   #1 (permalink)
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alcatel 9027w unlocked done but still locked


SigmaKey 2.29.20b1 MTK: Direct unlock (Alcatel 9027W)
Removing firmware protection...OK
Baseband Processor:MT6739, HW Rev. B.00, SW Rev. 0.02
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: TCL 9027W
Android 8.1.0
Firmware: 9027W-user 8.1.0 O11019 vATY-0 release-keys
Hardware IMEI: 015263001619987
Security area saved to "C:\Users\JOHN\Documents\SigmaKey\security backup\0318736248\015263001619987_TCL 9027W (1).skb"
Unlocking phone.....Done
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Old 02-25-2019, 09:11   #2 (permalink)
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Please attach these files here:

Quote:
C:\Users\JOHN\Documents\SigmaKey\security backup\0318736248\015263001619987_TCL 9027W (1).skb

C:\Users\JOHN\Documents\SigmaKey\security backup\0318736248\015263001619987_TCL 9027W.skb
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Old 02-26-2019, 14:45   #3 (permalink)
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any instructions for unlock?
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Old 02-26-2019, 14:50   #4 (permalink)
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@ juve2106,

Detailed manual on how to service Alcatel 9027W phone model available by this link.
In case any error appears, post here full log file from the unlock operation and upload security backups read from this phone.

Best Regards
GSMServer team




Last edited by GSM_Support; 02-26-2019 at 15:36.
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Old 02-26-2019, 15:01   #5 (permalink)
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SigmaKey 2.29.20b1 MTK: Direct unlock
MediaTek USB VCOM (Android) (COM48), Provider: MediaTek Inc., Driver ver.: 3.0.1437.1, Date: 11/09/2014, USB\VID_0E8D&PID_2007&REV_FFFF
Baseband Processor: MT6739
Version: TK_MD_BASIC_HW
Firmware: MOLY.LR12A.R3.MP.V16.P3
IMEI 1: 015263001010625
IMEI 2: 000000000000000
Performing heuristic analysis (stage 128 of 128)...Not found
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Old 02-26-2019, 15:43   #6 (permalink)
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@ juve2106,

Direct Unlock for latest Alcatel MTK smartphones

Download special files:


Settings:
  • Select "MTK" platform from the tab menu in the upper left side of the software
  • Go to "Unlock" tab
  • Select "USB (autodetect)" in the serial ports selection tab
  • Select your Alcatel phone model in the "MTK boot" drop-down menu
  • Press "Unlock" button


Phone`s connecting and servicing:
  • Plug the USB cable into the powered off phone...
  • Install drivers for all devices that will appear in the system
  • Message "Done" indicates that procedure was completed successfully
  • Disconnect the handset.

Video tutorial available here: http://www.youtube.com/watch?v=SJ05WKuYLUo

Best Regards
GSMServer team



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Old 02-26-2019, 16:33   #7 (permalink)
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SigmaKey 2.29.20b1 MTK: Direct unlock (Alcatel 9027W)
Removing firmware protection...OK
Baseband Processor:MT6739, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: TCL 9027W
Android 8.1.0
Firmware: 9027W-user 8.1.0 O11019 vATO-0 release-keys
Hardware IMEI: 015263001010625
Reading security block.........Please send
C:\Users\User\Documents\SigmaKey\temporary backup\0895332160\015263001010625_TCL 9027W.skb
file to [email protected]
Failed

Last edited by GSM_Support; 02-27-2019 at 09:42.
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Old 02-26-2019, 16:40   #8 (permalink)
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@ juve2106,

Please upload temporary backup read from this phone to any filesharing web site and post link for it in a current thread.

Best Regards
GSMServer team



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Old 02-27-2019, 08:45   #9 (permalink)
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here is security backup
https://yadi.sk/d/LgEqP0ffPbk8XA
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Old 02-27-2019, 09:43   #10 (permalink)
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@ juve2106,

Current case was transferred to developers team for an analyzing purposes.

Best Regards
GSMServer team



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Old 03-05-2019, 03:23   #11 (permalink)
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me too alcatel 9027w unlocked done but still locked
hope sloves soon!
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Old 03-07-2019, 04:03   #12 (permalink)
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Quote:
Originally Posted by GSM_Support View Post

Sigma Software v.2.30.00
Android ADB Tab:
New MTK smartphones in the list:
♦ Beeline Pro 2 (MT6582)
♦ Fresh Fun I50f (MT6735)
♦ HTC D10i (MT6755)
♦ HUMMER H1 (MT6572)
♦ Mobiwire Kosumi (MT6580)
♦ Mobicel Rebel (MT6570)
♦ Nyx Go-x (MT6737)
♦ Starlight Diamond X (MT6735)
QCOM Tab:
Added Remove FRP operation for:
♦ Moto G7 Plus XT1965-2
♦ Moto G7 Plus XT1965-3
♦ Motorola Lake
There is an important improvement in the smart card applet.
Card update is required!
Download Sigma Software v.2.30.00


SigmaKey 2.30.00 MTK: Direct unlock (Alcatel 9027W)
Removing firmware protection...OK
Baseband Processor:MT6739, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: TCL 9027W
Android 8.1.0
Firmware: 9027X-user 8.1.0 O11019 vATR-0 release-keys
Hardware IMEI: 015263000953023
Security area saved to "C:\Users\HATRANG\Documents\SigmaKey\security backup\0605073020\015263000953023_TCL 9027W (4).skb"
Unlocking phone.....Done
still phone locked pl inroved its
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Old 03-13-2019, 16:35   #13 (permalink)
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Dear users,

Sigma Software v2.30.01 has been just released.
With this release phone servicing via SPFT method has been improved.

Repeat operation using Sigma Software v2.30.01 and post results in a current thread.

Best Regards
GSMServer team



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Old 04-02-2019, 12:56   #14 (permalink)
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i try with different computers and different Windows, same problem
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Old 04-04-2019, 11:57   #15 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
Dear users,

Sigma Software v2.30.01 has been just released.
With this release phone servicing via SPFT method has been improved.

Repeat operation using Sigma Software v2.30.01 and post results in a current thread.

Best Regards
GSMServer team



no yet solution for this problem??
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File Type: png Untitled.png (86.7 KB, 44 views)
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