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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-21-2014, 15:16   #1 (permalink)
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Alcatel D668 unsupport model


i want unlock alcate OT D668 with sigma but cannt unlock

Pack 1: Activated
--- 2014-07-21 21:14:41 ---
SigmaKey 2.03.03 Qcom: Direct unlock
Qualcomm HS-USB Diagnostics 9025 (COM21), Provider: Qualcomm Incorporated, Driver ver.: 2.0.9.6, Date: 28/05/2012, USB\Vid_05c6&Pid_9025&Rev_0231&MI_00
Firmware: 8X25-SSRSKMLYM-10345453
Date: Jul 10 2013 13:23:29, Nov 21 2012 02:00:00, SSRSKMLY
IMEI: 861089020147022
Bluetooth address: 184B582E5F90
Unsupported phone model
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Old 07-21-2014, 15:21   #2 (permalink)
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Officially current phone model is not supported for the servicing purposes, but please perform following operations:
  1. Select Qualcomm platform
  2. Select "Alcatel Android" from the "Phone model" list
  3. Press "Get Unlock Codes" button
  4. Post here log file.

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GSMServer team



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Old 07-21-2014, 15:26   #3 (permalink)
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--- 2014-07-21 21:25:43 ---
SigmaKey 2.03.03 Qcom: Get unlock codes
Qualcomm HS-USB Diagnostics 9025 (COM21), Provider: Qualcomm Incorporated, Driver ver.: 2.0.9.6, Date: 28/05/2012, USB\Vid_05c6&Pid_9025&Rev_0231&MI_00
Phone model: Alcatel Android
Firmware: 8X25-SSRSKMLYM-10345453
Date: Jul 10 2013 13:23:29, Nov 21 2012 02:00:00, SSRSKMLY
IMEI: 861089020147022
Bluetooth address: 184B582E5F90
Reading unlock codes....Security data file in the phone is missing or corrupted. Use Direct unlock to repair.


by direct

--- 2014-07-21 21:26:15 ---
SigmaKey 2.03.03 Qcom: Direct unlock
Qualcomm HS-USB Diagnostics 9025 (COM21), Provider: Qualcomm Incorporated, Driver ver.: 2.0.9.6, Date: 28/05/2012, USB\Vid_05c6&Pid_9025&Rev_0231&MI_00
Phone model: Alcatel Android
Firmware: 8X25-SSRSKMLYM-10345453
Date: Jul 10 2013 13:23:29, Nov 21 2012 02:00:00, SSRSKMLY
IMEI: 861089020147022
Bluetooth address: 184B582E5F90
Security area saved to "C:\Users\Azka\Documents\SigmaKey\security backup\861089020147022_.skb"
Unlocking phone...Failed to decrypt phone data
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Old 07-21-2014, 15:32   #4 (permalink)
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@ mr.omphonx,

Please upload 861089020147022_.skb file to any filesharing web site and post link for it in a current thread.

Best Regards
GSMServer team



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Old 07-21-2014, 15:38   #5 (permalink)
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this file sir

861089020147022_
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Old 07-22-2014, 09:39   #6 (permalink)
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@ mr.omphonx,

What is signed at the phone's screen with not original SIM card?
In order to be able to develop solutions for this handset we need to have phone in our hands.


Best Regards
GSMServer team




Last edited by GSM_Support; 07-23-2014 at 07:51.
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Old 07-22-2014, 17:36   #7 (permalink)
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if not original sim phone cannt go into menu just show emergency call and invalid simcard

maybe security have modif by some operator
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Old 07-29-2014, 07:49   #8 (permalink)
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@ mr.omphonx,

PM me please Team Viewer User ID and Password, please. We will connect your PC remotely to check current case.

Best Regards
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