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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-30-2014, 14:36   #1 (permalink)
cls
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Any Solution for Benq Staraddict 4 (aka benq F5)


hi,
anyone have solution for unlocking this phone :
Benq Staraddict 4 (aka benq f5).
sigma can read it :

SigmaKey 2.06.03 ADB: Get unlock codes
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (cmbuild@qthbuildpc-33) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Mon Jun 23 20:37:59 CST 2014
Phone model: BenQ STARADDICT 4
Firmware: KVT49L
Date: Mon Jun 23 20:23:47 CST 2014
Baseband Firmware: SWEP_GF01B1A_v01.013.01.g_02
Preparing...Please ROOT the phone first!

I think is just root need for unlock, but no one working,
i try V-root, towelroot and sigma root etc...
but nothing.
thank for your answer
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Old 10-30-2014, 14:58   #2 (permalink)
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@ cls,

Current device is not officially supported for the servicing purposes by SigmaKey, at the moment.
But try performing following operations
  1. Run Sigma Software
  2. Select Qualcomm platform (from upper left side of the software)
  3. Connect phone to PC
  4. In case Diagnostic port appears
  5. Select it
  6. Run Get unlock codes / Direct unlock operation
  7. Post log file in a current trhead

Best Regards
GSMServer team




Last edited by GSM_Support; 10-30-2014 at 16:07.
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Old 10-30-2014, 15:55   #3 (permalink)
cls
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hi,
thank for your fast answer.
i try both get and direct unlock.
nothing because i can't root my phone.
i think just need root for unlock working.
thanks
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Old 10-30-2014, 16:08   #4 (permalink)
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@ cls,

Does Diagnostic port appears in Sigma Software?
Post here full log files, please.

Best Regards
GSMServer team



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Old 10-30-2014, 16:44   #5 (permalink)
cls
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yes diag appears :
after i click on diag port

SigmaKey 2.06.03 ADB: Enable diagnostic port
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (cmbuild@qthbuildpc-33) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Mon Jun 23 20:37:59 CST 2014
Phone model: BenQ STARADDICT 4
Firmware: KVT49L
Date: Mon Jun 23 20:23:47 CST 2014
Baseband Firmware: SWEP_GF01B1A_v01.013.01.g_02
Preparing...Please ROOT the phone first!

for root :

SigmaKey 2.06.03 ADB: Obtain root privileges (autodetect)
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (cmbuild@qthbuildpc-33) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Mon Jun 23 20:37:59 CST 2014
Phone model: BenQ STARADDICT 4
Firmware: KVT49L
Date: Mon Jun 23 20:23:47 CST 2014
Baseband Firmware: SWEP_GF01B1A_v01.013.01.g_02
Android Version: 4.4.2 "KitKat"
Obtaining root privileges...Unfortunately, heuristic method have been failed.
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Old 10-30-2014, 16:49   #6 (permalink)
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@ cls,

Perform following operaitons:
  1. Run Sigma Software
  2. Select Qualcomm platform (from upper left side of the software)
  3. Connect phone to PC
  4. Select Diagnostic port
  5. Press Get unlock codes button
  6. Post log file in a current thread

Best Regards
GSMServer team



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Old 10-30-2014, 17:11   #7 (permalink)
cls
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ok,
i try , i click on diag port but not working , each time ask me for root (not mounting daig port)

Preparing...Please ROOT the phone first!

but i don't found methode to root this phone.
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Old 10-31-2014, 08:51   #8 (permalink)
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cls, diagnostic port it is not adb port
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Old 10-31-2014, 13:51   #9 (permalink)
cls
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@mcandre
i know that, but when i try to enable diag port on sigma , she ask me for root..
i try active diag port with other box , same thing . this phone need root.
impossible to root this phone, i try kingo, vroot, towelroot etc.. nothing ;-(((
thanks
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Old 11-03-2014, 17:37   #10 (permalink)
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i have one staraddict 4

sigma cant find diagnostic port

help pls .
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Old 11-04-2014, 08:38   #11 (permalink)
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@ lahdache,

As it was earlier mentioned, current phone model is not supported for the servicing purposes, at the moment.

Best Regards
GSMServer team



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Old 12-03-2014, 12:14   #12 (permalink)
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When i will be supported
thx
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Old 12-03-2014, 13:17   #13 (permalink)
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@ patric,

As soon as new solutions are getting developed and fully tested they are getting released.

Best Regards
GSMServer team



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Old 01-16-2015, 00:39   #14 (permalink)
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Hi,
Is anything new for this phone ? How can it be rooted ?
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Old 01-16-2015, 17:29   #15 (permalink)
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Quote:
Originally Posted by guenoel View Post
Hi,
Is anything new for this phone ? How can it be rooted ?
try iroot, kingo root
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