Blu Deco Pro Q360 unlock sigma not work. Unlock ok, Phone always locked. - GSM-Forum

danilo1402 · 04-02-2014, 20:12

Backup Calibration Data... ok
Read Backup ... ok
Unlock ok...? but no unlock, Always Sim1 Sim2 Locked...

Logs...
SigmaKey 1.37.00 MTK: Backup de los datos de calibración
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
¡Suelte el botón "Encendido" !
Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00
Número de serie: 46569207E0720D0566ED38F110E531F2
Chequeando la memoria RAM del teléfono...64 Mb
Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST
Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048
Sistema de ficheros: 64 Mb @ 04000000
Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL
Hardware IMEI: No encontrado
Software IMEI: 1 351774050xxxxxx
Software IMEI: 2 351774050xxxxxx
Montando disco del sistema...#1
Lectura de los datos de calibración...Hecho
--- 2014-04-02 14:14:49 ---
SigmaKey 1.37.00 MTK: Hacer backup de flash
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
Respuesta inesperada del teléfono
--- 2014-04-02 14:15:22 ---
SigmaKey 1.37.00 MTK: Hacer backup de flash
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
¡Suelte el botón "Encendido" !
Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00
Número de serie: 46569207E0720D0566ED38F110E531F2
Chequeando la memoria RAM del teléfono...64 Mb
Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST
Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048
Sistema de ficheros: 64 Mb @ 04000000
Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL
Hardware IMEI: No encontrado
Software IMEI: 1 351774050xxxxxx
Software IMEI: 2 351774050xxxxxx
Montando disco del sistema...#1
"351774050xxxxxx_E720M00_PCB01_GPRS_MT6236_S00_BLU _Q360_V01_DIGICEL.skb" guardado, 58.28 Mb
--- 2014-04-02 14:47:10 ---
SigmaKey 1.37.00 MTK: Leer códigos de liberación
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
¡Suelte el botón "Encendido" !
Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00
Número de serie: 46569207E0720D0566ED38F110E531F2
Chequeando la memoria RAM del teléfono...64 Mb
Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST
Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048
Sistema de ficheros: 64 Mb @ 04000000
Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL
Hardware IMEI: No encontrado
Software IMEI: 1 351774050xxxxxx
Software IMEI: 2 351774050xxxxxx
Montando disco del sistema...#1
Leyendo los códigos de liberación...Hecho
--- 2014-04-02 14:48:42 ---
SigmaKey 1.37.00 MTK: Liberación directa
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
El teléfono no corresponde
--- 2014-04-02 14:48:53 ---
SigmaKey 1.37.00 MTK: Liberación directa
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
Respuesta inesperada del teléfono
--- 2014-04-02 14:49:20 ---
SigmaKey 1.37.00 MTK: Liberación directa
USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001
Velocidad: 19200
¡Suelte el botón "Encendido" !
Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00
Número de serie: 46569207E0720D0566ED38F110E531F2
Chequeando la memoria RAM del teléfono...64 Mb
Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST
Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048
Sistema de ficheros: 64 Mb @ 04000000
Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL
Hardware IMEI: No encontrado
Software IMEI: 1 351774050xxxxxx
Software IMEI: 2 351774050xxxxxx
Montando disco del sistema...#1
Zona de seguridad guardada en "C:\Documents and Settings\danilo.torres\Mis documentos\SigmaKey\security backup\351774050xxxxxx_E720M00_PCB01_GPRS_MT6236_S 00_BLU_Q360_V01_DIGICEL.skb"
Liberando el teléfono...Hecho...

Always unlock. Maybe i need flash the phone.
I appreciate any help
BR

GSM_Support · 04-03-2014, 07:16

@ danilo1402,

Provide us with such data:

Post here what network provider current phone is locked to
Post here what is signed at the screen of the phone when you powers it on with not original SIM card
Upload to any filesharing web site Security and full backup copies read from this phone.
(First Security backup and full backup read from the phone before performing any operation to it)

Best Regards
GSMServer team

danilo1402 · 04-03-2014, 17:52

Unlock not work for Blu Deco Pro Q360 Digicel
Provider: Digicel
Phone : Sim1 Locked
Sim2 Loqued
Full backup:
Full Backup 351774050382303_E720M00_PCB01_GPRS_MT6236_S00_BLU_ Q360_V01_DIGICEL - Download - 4shared

Security Backup:
Security Backup 351774050382303_E720M00_PCB01_GPRS_MT6236_S00_BLU_ Q360_V01_DIGICEL - Download - 4shared

Thanks in advanced.

GSM_Support · 04-04-2014, 08:15

@ danilo1402,

Provider: Digicel - this is provider from which country ?

Best Regards
GSMServer team

danilo1402 · 04-04-2014, 18:31

Test made, please check your pm
BR

danilo1402 · 04-04-2014, 19:00

Provider: Digicel.
Country: Haití.
MCC-NCC:372 02 HaitÍ Digicel.

mcandre · 04-07-2014, 08:14

Digicel Haití works on GSM 1800 MHz. What gsm provider do you want to use this phone in?

GSM_Support · 04-07-2014, 09:47

@ danilo1402,

Please sign in what network exactly you want to use this phone.
Digicel Jamaica works on GSM 1800Mhz networks.

Best Regards
GSMServer team

danilo1402 · 04-07-2014, 14:17

I need GSM 900 Mhz network

danilo1402 · 04-07-2014, 14:56

Hi GsmServer Team...

Another detail about the phone and Sigma-box, tested restore calibration and restore full backup Ok , all operations were successful only is the detail of the network for 900 Mhz, Sim1 always searching network and sim2 only emergency...
After restore, phone in inicial state... (locked to digicel).

BR
Thanks in advanced.

GSM_Support · 04-07-2014, 15:06

@ danilo1402,

Check your PM, please.

Best Regards
GSMServer team

danilo1402 · 04-09-2014, 19:54

Greeting Gsm Support Team, any other suggestions to unlock Blu Deco Pro Q360 Digicel Haiti for use in 900MHz band? some other test ... or wait next updates?

BR

GSM_Support · 04-10-2014, 10:14

@ danilo1402,

The tests passed, so the result is known (after unlocking phone enters the menu but doesn't register in the gsm900 network).
If there will be further tests, we will contact you.

Best Regards
GSMServer team

danilo1402 · 04-10-2014, 14:29

Thanks GsmServer team, pending the new solution ...

04-02-2014, 20:12	#1 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Blu Deco Pro Q360 unlock sigma not work. Unlock ok, Phone always locked. Backup Calibration Data... ok Read Backup ... ok Unlock ok...? but no unlock, Always Sim1 Sim2 Locked... Logs... SigmaKey 1.37.00 MTK: Backup de los datos de calibración USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 ¡Suelte el botón "Encendido" ! Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00 Número de serie: 46569207E0720D0566ED38F110E531F2 Chequeando la memoria RAM del teléfono...64 Mb Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048 Sistema de ficheros: 64 Mb @ 04000000 Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL Hardware IMEI: No encontrado Software IMEI: 1 351774050xxxxxx Software IMEI: 2 351774050xxxxxx Montando disco del sistema...#1 Lectura de los datos de calibración...Hecho --- 2014-04-02 14:14:49 --- SigmaKey 1.37.00 MTK: Hacer backup de flash USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 Respuesta inesperada del teléfono --- 2014-04-02 14:15:22 --- SigmaKey 1.37.00 MTK: Hacer backup de flash USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 ¡Suelte el botón "Encendido" ! Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00 Número de serie: 46569207E0720D0566ED38F110E531F2 Chequeando la memoria RAM del teléfono...64 Mb Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048 Sistema de ficheros: 64 Mb @ 04000000 Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL Hardware IMEI: No encontrado Software IMEI: 1 351774050xxxxxx Software IMEI: 2 351774050xxxxxx Montando disco del sistema...#1 "351774050xxxxxx_E720M00_PCB01_GPRS_MT6236_S00_BLU _Q360_V01_DIGICEL.skb" guardado, 58.28 Mb --- 2014-04-02 14:47:10 --- SigmaKey 1.37.00 MTK: Leer códigos de liberación USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 ¡Suelte el botón "Encendido" ! Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00 Número de serie: 46569207E0720D0566ED38F110E531F2 Chequeando la memoria RAM del teléfono...64 Mb Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048 Sistema de ficheros: 64 Mb @ 04000000 Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL Hardware IMEI: No encontrado Software IMEI: 1 351774050xxxxxx Software IMEI: 2 351774050xxxxxx Montando disco del sistema...#1 Leyendo los códigos de liberación...Hecho --- 2014-04-02 14:48:42 --- SigmaKey 1.37.00 MTK: Liberación directa USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 El teléfono no corresponde --- 2014-04-02 14:48:53 --- SigmaKey 1.37.00 MTK: Liberación directa USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 Respuesta inesperada del teléfono --- 2014-04-02 14:49:20 --- SigmaKey 1.37.00 MTK: Liberación directa USB Serial Port (COM35), Proveedor:: FTDI, Versión de drivers:: 2.6.0.0, Fecha: 21/10/2009, FTDIBUS\COMPORT&VID_0403&PID_6001 Velocidad: 19200 ¡Suelte el botón "Encendido" ! Procesador Baseband: MT6236, HW Rev.: A.02, SW Rev.: A.00 Número de serie: 46569207E0720D0566ED38F110E531F2 Chequeando la memoria RAM del teléfono...64 Mb Identificando la memoria flash...NAND, ID: 002000A1-00000015, fabricante: ST Tamaño de memoria flash: 128 Mb, tamaño de pagina: 2048 Sistema de ficheros: 64 Mb @ 04000000 Firmware: E720M00_PCB01_GPRS_MT6236_S00.BLU_Q360_V01_DIGICEL Hardware IMEI: No encontrado Software IMEI: 1 351774050xxxxxx Software IMEI: 2 351774050xxxxxx Montando disco del sistema...#1 Zona de seguridad guardada en "C:\Documents and Settings\danilo.torres\Mis documentos\SigmaKey\security backup\351774050xxxxxx_E720M00_PCB01_GPRS_MT6236_S 00_BLU_Q360_V01_DIGICEL.skb" Liberando el teléfono...Hecho... Always unlock. Maybe i need flash the phone. I appreciate any help BR

04-03-2014, 07:16	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ danilo1402, Provide us with such data: Post here what network provider current phone is locked to Post here what is signed at the screen of the phone when you powers it on with not original SIM card Upload to any filesharing web site Security and full backup copies read from this phone. (First Security backup and full backup read from the phone before performing any operation to it) Best Regards GSMServer team

04-03-2014, 17:52	#3 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Unlock not work for Blu Deco Pro Q360 Digicel Provider: Digicel Phone : Sim1 Locked Sim2 Loqued Full backup: Full Backup 351774050382303_E720M00_PCB01_GPRS_MT6236_S00_BLU_ Q360_V01_DIGICEL - Download - 4shared Security Backup: Security Backup 351774050382303_E720M00_PCB01_GPRS_MT6236_S00_BLU_ Q360_V01_DIGICEL - Download - 4shared Thanks in advanced.

04-04-2014, 08:15	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ danilo1402, Provider: Digicel - this is provider from which country ? Best Regards GSMServer team

04-04-2014, 18:31	#5 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Test made, please check your pm BR

04-04-2014, 19:00	#6 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Provider: Digicel. Country: Haití. MCC-NCC:372 02 HaitÍ Digicel.

04-07-2014, 08:14	#7 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39 Posts: 11,877 Member: 239548 Status: Offline Thanks Meter: 2,781	Digicel Haití works on GSM 1800 MHz. What gsm provider do you want to use this phone in?

04-07-2014, 09:47	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ danilo1402, Please sign in what network exactly you want to use this phone. Digicel Jamaica works on GSM 1800Mhz networks. Best Regards GSMServer team

04-07-2014, 14:17	#9 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	I need GSM 900 Mhz network

04-07-2014, 14:56	#10 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Hi GsmServer Team... Another detail about the phone and Sigma-box, tested restore calibration and restore full backup Ok , all operations were successful only is the detail of the network for 900 Mhz, Sim1 always searching network and sim2 only emergency... After restore, phone in inicial state... (locked to digicel). BR Thanks in advanced.

04-07-2014, 15:06	#11 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ danilo1402, Check your PM, please. Best Regards GSMServer team

04-09-2014, 19:54	#12 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Greeting Gsm Support Team, any other suggestions to unlock Blu Deco Pro Q360 Digicel Haiti for use in 900MHz band? some other test ... or wait next updates? BR

04-10-2014, 10:14	#13 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ danilo1402, The tests passed, so the result is known (after unlocking phone enters the menu but doesn't register in the gsm900 network). If there will be further tests, we will contact you. Best Regards GSMServer team

04-10-2014, 14:29	#14 (permalink)
danilo1402 Freak Poster Join Date: Dec 2006 Posts: 179 Member: 416600 Status: Offline Thanks Meter: 25	Thanks GsmServer team, pending the new solution ...