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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-16-2014, 20:50   #1 (permalink)
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Post Blu life play digicel cannot unlock by sigma


Firmware: JOP40D
Date: Thu Apr 24 23:31:40 CST 2014
Version: BLU_L090i_V09_DIGICEL_GROUP
Baseband Firmware: MOLY.WR8.W1248.MD.WG.MP.V6.P34, 2014/03/24 18:39
Baseband Processor: MT6589
Software IMEI1: 357605053496217
Software IMEI2: 357605053696212
Security area saved to "C:\Users\ADMIN\Documents\SigmaKey\security backup\357605053496217_BLU_LIFE PLAY_JOP40D_Thu Apr 24 233140 CST 2014 (4).skb"
Unlocking phone...Done
Restarting phone...Done when i put another sim carrier for my country i lived in haiti digicel lock this phone only sim digicel can use it i lock this phone sigma tell me unlock done but the phone not uunlock correctly he ask me code network when i put sim nactom carrier please help me i already buy sigmakey activation on gsmserver why cannot unlock this phone..
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Old 11-16-2014, 21:04   #2 (permalink)
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Try to hard reset or restore the unit..........
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Old 11-16-2014, 21:05   #3 (permalink)
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i don't understand resore unit
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Old 11-16-2014, 21:06   #4 (permalink)
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i already hard reset this phone 2 times
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Old 11-17-2014, 09:18   #5 (permalink)
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@ ghacks,

Current firmware version is not supported for the Direct Unlock purposes, at the moment.

Best Regards
GSMServer team



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