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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 05-14-2019, 15:38   #1 (permalink)
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Connecting...Error C0030012:031E


SigmaKey v.2.31.00 build 01
661435099 Sigma dongle 2.31, Initializing...OK
Pack 1: Not activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-05-14 14:32:31 ---------
SigmaKey 2.31.00b1 MTK: Remove FRP (Alcatel 7070)
Connecting...Error 000007D5:031E
--------- 2019-05-14 14:33:10 ---------
SigmaKey 2.31.00b1 MTK: Remove FRP (Alcatel 7070)
Connecting...Error C0030012:031E
--------- 2019-05-14 14:34:13 ---------
SigmaKey 2.31.00b1 MTK: Format FFS
MediaTek USB Port_V1632 (COM82), Provider: MediaTek Inc., Driver ver.: 3.0.1504.0, Date: 22/01/2015, USB\VID_0E8D&PID_0003&REV_0100
Baud rate: autodetect
Error opening serial port
--------- 2019-05-14 14:34:53 ---------
SigmaKey 2.31.00b1 MTK: Remove FRP (Alcatel 7070)
Connecting...Error C0030012:031E
2019-05-14
SigmaKey Server Is Under Maintenance
Briefly our server is down for maintenance works.

Server Under Maintenance
Dear Users!


For some time you won`t be able to update your smart card or box and perform service operations via server.

Don`t worry… we`ll be back soon!
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Old 05-17-2019, 13:58   #2 (permalink)
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@ multiomc,

Re-download Alcatel_7070.msf file from the Free Sigma section, replace file you have with the new one and repeat operation once again.
After that post results in a current thread.

Best Regards
GSMServer team




Last edited by GSM_Support; 05-17-2019 at 14:07.
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