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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-23-2021, 10:59   #1 (permalink)
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Red face ele-l29 frp remove done with Sigmakey


SigmaKey 2.40.09b1 HiSi: Remove FRP
HUAWEI USB COM 1.0 (COM98), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Connecting........................................ .......................Failed

how to solve this problem
thx
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Old 07-23-2021, 11:20   #2 (permalink)
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SigmaKey 2.40.09b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.89 V
Phone model: ELE-L29
Build number: ELE-L29 11.0.0.147(C431E8R2P3)
Vendor/Country: hw/eea
System version: Skipped
Android version: 10
Base version: ELE-LGRP2-OVS 11.0.0.147
Custom version: ELE-L29-CUST 11.0.0.8(C431)
Preload version: ELE-L29-PRELOAD 11.0.0.3(C431R2)
Huawei-Over-the-Air info:
C_version: C431
D_version: D000
PLMN: 20820
BoardID: 8553
DeviceName: ELE-L29
Done
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Old 07-23-2021, 14:15   #3 (permalink)
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@ patric,

Fully charge phone's battery, ensure that it is properly connected and repeat operation once again.
In most cases such an issue appears due to battery.

Best Regards
GSMServer team



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Old 07-23-2021, 16:42   #4 (permalink)
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phone battery 90%
and give error evrey time !
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Old 07-23-2021, 20:58   #5 (permalink)
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Quote:
Originally Posted by patric View Post
phone battery 90%
and give error evrey time !
Connect battery immediately after software detect phone.
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Old 07-24-2021, 11:01   #6 (permalink)
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connect battery when service phone ! don't disconnect battery
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Old 07-24-2021, 12:24   #7 (permalink)
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Quote:
Originally Posted by chenhleang View Post
connect battery when service phone ! don't disconnect battery
testpoint is under the battery !!!
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Old 07-24-2021, 12:25   #8 (permalink)
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here the tespoint !!
Attached Images
File Type: jpg ELE-L29.jpg (272.2 KB, 40 views)
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Old 07-24-2021, 16:03   #9 (permalink)
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solved thank you for support
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Old 04-17-2022, 08:23   #10 (permalink)
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ELE-L29 11.0.0.156
can i remove FRP lock with software TP?
there is any kind of risk ?
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Old 04-17-2022, 09:39   #11 (permalink)
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Quote:
Originally Posted by darmobiles View Post
ELE-L29 11.0.0.156
can i remove FRP lock with software TP?
there is any kind of risk ?
Software testpoint workd for versions lower than Android 10.1
I recommend using hardware TP for your firmware version (ELE-L29 11.0.0.156). Most probably that you will have to use this method: How to service devices with closed (disabled) hardware TP
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Old 04-17-2022, 09:52   #12 (permalink)
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here is complete info

Android version: 10
Base version: ELE-LGRP2-OVS 11.0.0.156
Custom version: ELE-L29-CUST 11.0.0.4(C185)
Preload version: ELE-L29-PRELOAD 11.0.0.3(C185R7)
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Old 04-17-2022, 10:22   #13 (permalink)
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A slightly higher version required a modified cable. I think your version also requires disassembly of the phone + modified cable.
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