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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 03-04-2024, 16:54   #1 (permalink)
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Els-n29


Build number: ELS-N29 12.0.0.218(C432E3R4P5)
Security area saved to "C:\Users\pc\Do
Removing Huawei ID...Done

BUT IS NOT DONE ANY SOLUCION?
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Old 03-04-2024, 17:47   #2 (permalink)
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Please show the full log of the service operation
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Old 03-04-2024, 18:38   #3 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Please show the full log of the service operation
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM5), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 3)
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.218(C432E3R4P5)
SN: K5J0220410004411
OEM Info IMEI1: 860996046369425
OEM Info IMEI2: 860996046379440
MEID: A00000B600CFB0
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.218(C432E3R4P5)
Security area saved to "C:\Users\pc\Documents\SigmaPlus\security backup\0838049750\860996046369425_860996046379440_ Huawei_ELS-NX9_ELS-N29 12_0_0_218(C432E3R4P5) (1).skb"
Removing Huawei ID...Done
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Old 03-05-2024, 10:26   #4 (permalink)
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Please perform Master Reset operation. If the ID will not be removed, please downgrade the firmware, perform a reset via recovery, and then retry the Huawei ID removal operation.
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Old 03-05-2024, 13:26   #5 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Please perform Master Reset operation. If the ID will not be removed, please downgrade the firmware, perform a reset via recovery, and then retry the Huawei ID removal operation.
SigmaPlus v.1.00.03 build 01
838049750 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-03-05 13:00:50 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM5), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 3)
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.218(C432E3R4P5)
SN: K5J0220410004411
OEM Info IMEI1: 860996046369425
OEM Info IMEI2: 860996046379440
MEID: A00000B600CFB0
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.218(C432E3R4P5)
Security area saved to "C:\Users\pc\Documents\SigmaPlus\security backup\0838049750\860996046369425_860996046379440_ Huawei_ELS-NX9_ELS-N29 12_0_0_218(C432E3R4P5) (4).skb"
Removing Huawei ID...Done
--------- 2024-03-05 13:20:32 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM5), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 990 5G
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.218(C432E3R4P5)
SN: K5J0220410004411
OEM Info IMEI1: 860996046369425
OEM Info IMEI2: 860996046379440
MEID: A00000B600CFB0
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.218(C432E3R4P5)
Security area saved to "C:\Users\pc\Documents\SigmaPlus\security backup\0838049750\860996046369425_860996046379440_ Huawei_ELS-NX9_ELS-N29 12_0_0_218(C432E3R4P5) (5).skb"
Removing Huawei ID...Done


THE SAME IS DONE BUT IS NOT WORK
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Old 03-05-2024, 13:33   #6 (permalink)
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In this case, please downgrade the firmware, perform a reset via recovery, and then retry the Huawei ID removal operation.
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Old 03-05-2024, 16:30   #7 (permalink)
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Quote:
Originally Posted by gsmserver View Post
in this case, please downgrade the firmware, perform a reset via recovery, and then retry the huawei id removal operation.
i did dawngrade and now no work is black screen Y FLASH WHIT BACKUP AND THE SAME

Last edited by roberto1980; 03-05-2024 at 16:36.
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Old 03-05-2024, 18:30   #8 (permalink)
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What version did you use for downgrade? Did you create backup before flashing?
Show the log please.
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Old 03-05-2024, 19:10   #9 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
What version did you use for downgrade? Did you create backup before flashing?
Show the log please.
yes now is work again y put backup but have huawei id
givme a flash for dawngrade?
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Old 03-18-2024, 08:42   #10 (permalink)
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had the same problem. First I had to do a direct unlock, then it worked without problems
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Old 03-21-2024, 11:16   #11 (permalink)
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Quote:
Originally Posted by peterr View Post
had the same problem. First I had to do a direct unlock, then it worked without problems

igmaPlus v.1.00.03 build 01
838049750 Sigma+ dongle 3.00, Initializing...OK
--------- 2024-03-21 10:39:09 ---------
SigmaPlus 1.00.03b1 HiSi: Direct unlock
HUAWEI USB COM 1.0 (COM5), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: P40/P40Pro 5G (boot 3)
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.218(C432E3R6P4)
SN: K5J0220410004411
OEM Info IMEI1: 860996046369425
OEM Info IMEI2: 860996046379440
MEID: A00000B600CFB0
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.218(C432E3R6P4)
Security area saved to "C:\Users\pc\Documents\SigmaPlus\security backup\0838049750\860996046369425_860996046379440_ Huawei_ELS-NX9_ELS-N29 12_0_0_218(C432E3R6P4) (2).skb"
Unlocking phone...Done
--------- 2024-03-21 10:43:29 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM5), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 3)
Sending boot...Failed
--------- 2024-03-21 10:45:54 ---------
SigmaPlus 1.00.03b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM5), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: P40/P40Pro 5G (boot 3)
Phone model: ELS-NX9
Version: ELS-N29 12.0.0.218(C432E3R6P4)
SN: K5J0220410004411
OEM Info IMEI1: 860996046369425
OEM Info IMEI2: 860996046379440
MEID: A00000B600CFB0
Phone model: ELS-NX9
Build number: ELS-N29 12.0.0.218(C432E3R6P4)
Security area saved to "C:\Users\pc\Documents\SigmaPlus\security backup\0838049750\860996046369425_860996046379440_ Huawei_ELS-NX9_ELS-N29 12_0_0_218(C432E3R6P4) (3).skb"
Removing Huawei ID...Done

Yes y put direct unlock and then huawei id unlock is done but when y check for active the phone the phone have huwei id
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Old 03-21-2024, 14:09   #12 (permalink)
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Quote:
Yes y put direct unlock and then huawei id unlock is done but when y check for active the phone the phone have huwei id
Try to downgrade the firmware, reset the phone using recovery, and then repeat the ID removal operation.
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Old 03-27-2024, 09:21   #13 (permalink)
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For me it worked with boot 2
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Old 05-17-2024, 16:51   #14 (permalink)
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Quote:
Originally Posted by peterr View Post
For me it worked with boot 2
not work bro not have solucion
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