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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 07-30-2019, 11:52   #1 (permalink)
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error in imei repair dua-l22


hi need help in repairing imei dua-l22

Firmware: "DUA-L22-user 8.1.0 HONORDUA-L22 1.0.0.145(C432) release-keys"
Software IMEI1: 868664041508536
Software IMEI2: 868664043008535
Reading data...File I/O operation failed


i change location backup and scurity change pc
bu allways eroor
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Old 07-30-2019, 12:37   #2 (permalink)
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@ QASSEM,

Post here full log files, please.
It would spread some light at your case.

Best Regards
GSMServer team



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Old 07-30-2019, 12:41   #3 (permalink)
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Try to reflash the phone (or perform master reset operation) and repeat the IMEI repair operation.
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Old 07-30-2019, 13:14   #4 (permalink)
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SigmaKey v.2.33.03 build 01
393035475 Sigma dongle 2.33, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-07-30 16:42:48 ---------
SigmaKey 2.33.03b1 MTK: Repair IMEI (Huawei DUA-###)
Removing firmware protection.....OK
Baseband Processor:MT6739, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: HUAWEI DUA-L22
Android 8.1.0
Firmware: "DUA-L22-user 8.1.0 HONORDUA-L22 1.0.0.145(C432) release-keys"
Software IMEI1: 868664041508536
Software IMEI2: 868664043008535
Reading data...File I/O operation failed


i have 4 pcs all same problem
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Old 07-31-2019, 03:19   #5 (permalink)
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any view aboutb this problem ?
i did in perivious verjen but now not possible i think it is a bug
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Old 07-31-2019, 07:58   #6 (permalink)
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@ QASSEM,

Try to re-flash phone and repeat operation after that, as Gsmserver have earlier mentioned.
In case any error appears, post full log file here.

Best Regards
GSMServer team



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Old 08-01-2019, 04:25   #7 (permalink)
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hi i flash it by sd card same verjen but no answer again error
--------- 2019-08-01 07:45:17 ---------
SigmaKey 2.33.04b2 MTK: Repair IMEI (Huawei DUA-###)
Removing firmware protection.....OK
Baseband Processor:MT6739, HW Rev. B.00, SW Rev. 0.02
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: HUAWEI DUA-L22
Android 8.1.0
Firmware: "DUA-L22-user 8.1.0 HONORDUA-L22 1.0.0.153(C185) release-keys"
Software IMEI1: 861726041890672
Software IMEI2: 861726042790673
Reading data...File I/O operation failed


above log from flashed phone
this log from phone that before i repair its imei but now not possible


--------- 2019-08-01 07:50:56 ---------
SigmaKey 2.33.04b2 MTK: Repair IMEI (Huawei DUA-###)
Removing firmware protection.....OK
Baseband Processor:MT6739, HW Rev. B.00, SW Rev. 0.02
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: HUAWEI DUA-L22
Android 8.1.0
Firmware: "DUA-L22-user 8.1.0 HONORDUA-L22 1.0.0.160(C185) release-keys"
Software IMEI1: 353014506140122
Software IMEI2: 353014506140817
Reading data...
Reading data...File I/O operation failed
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Old 08-02-2019, 13:38   #8 (permalink)
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any good ideai ?????????
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