Error - Kirin 710A - AGR-W09 / Peppa-LX - GSM-Forum

krzychunh · 01-27-2021, 11:31

I have a question why the Sigma box added the Hisilicon Kirin 710 (0) option if it does not work at all, each time with or without a battery or with a charged one. It always ends with a serial port error

Not working models

Huawei MatePad T AGR-W09

P smart 2021 Peppa-LX

GSM786786 · 01-27-2021, 11:34

Quote:

Originally Posted by krzychunh

I have a question why the Sigma box added the Hisilicon Kirin 710 (0) option if it does not work at all, each time with or without a battery or with a charged one. It always ends with a serial port error

Not working models

Huawei MatePad T AGR-W09

P smart 2021 Peppa-LX

Bro Its Working Or Tested
what wrong with your phone post here software logo or screenshort...........

GSM_Support · 01-27-2021, 11:51

@ krzychunh,

Post here full log files from an operations you have tried to perform along with the issue description.
It would spread some light at your case.

Best Regards
GSMServer team

krzychunh · 01-27-2021, 12:03

Code:

SigmaKey v.2.39.08 build 01
634664929 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-01-27 11:24:55 ---------
SigmaKey 2.39.08b1 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM451), Dostawca: HUAWEI Incorporated, Wersja sterownika.: 2.0.6.725, Data: 2015-11-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710 (v0)
Wysyłanie plików boot...Anulowano
--------- 2021-01-27 11:25:40 ---------
SigmaKey 2.39.08b1 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM451), Dostawca: HUAWEI Incorporated, Wersja sterownika.: 2.0.6.725, Data: 2015-11-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710 (v0)
Wysyłanie plików boot.....Błąd zapisu do portu szeregowego
--------- 2021-01-27 12:01:11 ---------
SigmaKey 2.39.08b1 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM451), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-11-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710 (v0)
Sending boot.....Error writing to serial port
Operation log saved to "D:\SigmaKey log 27-01-2021.txt"

krzychunh · 01-27-2021, 12:16

https://www.youtube.com/watch?v=42dps0NXemw

Gsmserver · 01-27-2021, 12:38

Select "Kirin 710" bootloader and repeat the operation. Battery must be connected to the phone's board and fully charged. Especially while performing operations using testpoint. Post the log here.

krzychunh · 01-27-2021, 13:10

Code:

SigmaKey v.2.39.08 build 01
634664929 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-01-27 13:09:48 ---------
SigmaKey 2.39.08b1 HiSi: Load FastBoot
HUAWEI USB COM 1.0 (COM207), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015-11-06, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 710
Sending boot.....Error writing to serial port

Gsmserver · 01-27-2021, 13:17

Quote:

Huawei MatePad T AGR-W09
P smart 2021 Peppa-LX

Perform "Get device info" using fastboot mode on both models. Post the information from phones here.

krzychunh · 01-27-2021, 13:41

MatePad T AGR-W09 does not start after the update, but I can turn it on, Huawei COM after TP, I can send a recording from connecting the device

GSM_Support · 01-27-2021, 15:07

@ krzychunh,

According to our server information, we see many customers who have successfully serviced the AGR-W09.
PM me Team Viewer User ID and Password, we will connect your PC remotely on this case.

Best Regards
GSMServer team

01-27-2021, 11:31	#1 (permalink)
krzychunh Freak Poster Join Date: Feb 2013 Location: Polska Posts: 162 Member: 1881160 Status: Offline Thanks Meter: 31	Error - Kirin 710A - AGR-W09 / Peppa-LX I have a question why the Sigma box added the Hisilicon Kirin 710 (0) option if it does not work at all, each time with or without a battery or with a charged one. It always ends with a serial port error Not working models Huawei MatePad T AGR-W09 P smart 2021 Peppa-LX

01-27-2021, 15:07	#10 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ krzychunh, According to our server information, we see many customers who have successfully serviced the AGR-W09. PM me Team Viewer User ID and Password, we will connect your PC remotely on this case. Best Regards GSMServer team Last edited by Gsmserver; 01-27-2021 at 15:47.

01-27-2021, 11:51	#3 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ krzychunh, Post here full log files from an operations you have tried to perform along with the issue description. It would spread some light at your case. Best Regards GSMServer team

01-27-2021, 12:16	#5 (permalink)
krzychunh Freak Poster Join Date: Feb 2013 Location: Polska Posts: 162 Member: 1881160 Status: Offline Thanks Meter: 31	https://www.youtube.com/watch?v=42dps0NXemw

01-27-2021, 12:38	#6 (permalink)
Gsmserver Product Supporter Join Date: Feb 2003 Location: gsmserver Posts: 9,165 Member: 21077 Status: Offline Thanks Meter: 116,387	Select "Kirin 710" bootloader and repeat the operation. Battery must be connected to the phone's board and fully charged. Especially while performing operations using testpoint. Post the log here.

01-27-2021, 13:41	#9 (permalink)
krzychunh Freak Poster Join Date: Feb 2013 Location: Polska Posts: 162 Member: 1881160 Status: Offline Thanks Meter: 31	MatePad T AGR-W09 does not start after the update, but I can turn it on, Huawei COM after TP, I can send a recording from connecting the device