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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 07-25-2015, 04:17   #1 (permalink)
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Question Error Unlock Alcatel OT-5042T (T-Mobile)


Note that the device does not prompt release code, sends you to download the application "Device Unlock".
Quote:
--------- 2015-07-24 22:37:44 ---------
SigmaKey 2.12.03 ADB: Liberación directa
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Versión: Linux version 3.10.48+ (android-bld@aclgcl-ubnt149) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Thu Mar 26 16:06:24 CST 2015
Modelo del teléfono: TCL 5042T
Android 4.4.4; Firmware: KTU84P; Fecha: Thu Mar 26 17:40:29 CST 2015
Versión: ALPS.KK2.MP13.V1.39
Flasheo de banda de base: MOLY.LR9.W1423.MD.LWTG.MP.V14.P61, 2015/03/26 17:36
Procesador Baseband: MT6732
Hardware IMEI: 014247001149153
Software IMEI: 014247001149153
Leyendo bloque de seguridad...OK
Leyendo bloque de seguridad....No encontrado
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Old 07-25-2015, 08:32   #2 (permalink)
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@ xKxOxDx,

Please make sure that:
  1. Battery is fully charged
  2. All the side programs, that may interfere with the phone, are closed
  3. Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
  4. Connect phone to USB port placed on the backside of PC (motherboard's USB port)
  5. Do not connect or disconnect other USB cables into the PC during the actual work with the phone
  6. Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available.
  7. Phone has stock (factory) firmware version
  8. SIM card is removed

Best Regards
GSMServer team



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Old 07-25-2015, 15:48   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ xKxOxDx,

Please make sure that:
  1. Battery is fully charged
  2. All the side programs, that may interfere with the phone, are closed
  3. Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
  4. Connect phone to USB port placed on the backside of PC (motherboard's USB port)
  5. Do not connect or disconnect other USB cables into the PC during the actual work with the phone
  6. Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available.
  7. Phone has stock (factory) firmware version
  8. SIM card is removed

Best Regards
GSMServer team





Same error here!!!!!

Code:
SigmaKey 2.12.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.10.48+ (android-bld@aclgcl-ubnt149) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Thu Mar 26 16:06:24 CST 2015
Phone model: TCL 5042T
Android 4.4.4; Firmware: KTU84P; Date: Thu Mar 26 17:40:29 CST 2015
Version: ALPS.KK2.MP13.V1.39
Baseband Firmware: MOLY.LR9.W1423.MD.LWTG.MP.V14.P61, 2015/03/26 17:36
Baseband Processor: MT6732
Hardware IMEI: 01424700xxxxxxx
Software IMEI: 01424700xxxxxxx
Reading security block...OK
Reading security block....Not found
--------- 2015-07-25 10:30:43 ---------
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Old 07-26-2015, 09:57   #4 (permalink)
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I tested with win7 and winXP and both give the same error, cable, driver software and the root are good.

Quote:
--------- 2015-07-26 04:15:00 ---------
SigmaKey 2.12.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Alcatel Android ADB Interface
Version: Linux version 3.10.48+ (android-bld@aclgcl-ubnt149) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Thu Mar 26 16:06:24 CST 2015
Phone model: TCL 5042T
Android 4.4.4; Firmware: KTU84P; Date: Thu Mar 26 17:40:29 CST 2015
Version: ALPS.KK2.MP13.V1.39
Baseband Firmware: MOLY.LR9.W1423.MD.LWTG.MP.V14.P61, 2015/03/26 17:36
Baseband Processor: MT6732
Hardware IMEI: 014247001149153
Software IMEI: 014247001149153
Reading security block...OK
Reading security block....Not found
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Old 07-27-2015, 14:15   #5 (permalink)
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@ xKxOxDx,

What code phone asks for when you power's it on with not original SIM card?
Is this phone fully working?
Try to re-flash phone and repeat Direct Unlock operation once again.

Best Regards
GSMServer team



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Old 07-30-2015, 10:30   #6 (permalink)
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Please contact me in PM if you have a locked phone in hands and ready to sell it.
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Old 07-30-2015, 11:15   #7 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Please contact me in PM if you have a locked phone in hands and ready to sell it.
if I have the phone yet, but in two hours I can work it because it is very late here.
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Old 07-30-2015, 12:28   #8 (permalink)
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@ xKxOxDx,

This model is already added to the list of supported devices.
http://forum.gsmhosting.com/vbb/f719...ation-2227384/

Best Regards
GSMServer team




Last edited by Gsmserver; 05-23-2017 at 10:21.
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