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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-03-2014, 15:25   #1 (permalink)
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help alcatel 5020t imei repair failed


here is the logs

SigmaKey 2.06.00 MTK: Repair IMEI
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (android-bld@aclgcl-ubnt22) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 PREEMPT Sun Aug 18 09:47:57 CST 2013
Phone model: TCT ALCATEL ONE TOUCH 5020T
Firmware: JZO54K
Date: Sun Aug 18 17:21:15 CST 2013
Baseband Firmware: 6180
Baseband Processor: MT6575
Reading hardware IMEI....Driver start error


SigmaKey 2.06.00 MTK: Repair IMEI
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (android-bld@aclgcl-ubnt22) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 PREEMPT Sun Aug 18 09:47:57 CST 2013
Phone model: TCT ALCATEL ONE TOUCH 5020T
Firmware: JZO54K
Date: Sun Aug 18 17:21:15 CST 2013
Baseband Firmware: 6180
Baseband Processor: MT6575
Hardware IMEI: 013778006141192
Software IMEI: Not found
Reading security block...OK
Reading security block....Not found

phone freezz when is still on process working pls help urgently needed solution
thank u
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Old 11-03-2014, 15:33   #2 (permalink)
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Why do you use this obsolete version of Sigma sw? Download new version here
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Old 11-03-2014, 15:44   #3 (permalink)
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@ godwin,

Please perform following operations:
  1. Download and install Sigma Software v2.06.04
  2. Run Repair IMEI operation
  3. Post log file along with the results in a current thread.

Best Regards
GSMServer team



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Old 11-03-2014, 15:50   #4 (permalink)
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pls i just try with new version but still same error am getting pls help me

--- 2014-11-03 14:41:58 ---
SigmaKey 2.06.04 ADB: Repair IMEI
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (android-bld@aclgcl-ubnt22) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 PREEMPT Sun Aug 18 09:47:57 CST 2013
Phone model: TCT ALCATEL ONE TOUCH 5020T
Firmware: JZO54K
Date: Sun Aug 18 17:21:15 CST 2013
Version: L3UMI2
Baseband Firmware: 6180
Baseband Processor: MT6575
Hardware IMEI: 013778006141192
Software IMEI: Not found
Reading security block...OK
Reading security block....Not found

problem is i used NCK to reset it after reset done imei invalid
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Old 11-03-2014, 15:53   #5 (permalink)
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Reflash this phone and try once again.
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Old 11-03-2014, 16:07   #6 (permalink)
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Quote:
Originally Posted by mcandre View Post
Reflash this phone and try once again.
pls any link for firmware?cuz av search inside sigma support firmware not there
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Old 11-03-2014, 16:21   #7 (permalink)
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Alcatel firmware update - Here
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Old 11-03-2014, 17:26   #8 (permalink)
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Quote:
Originally Posted by mcandre View Post
Not connected for me but still trying it pls will give u feedback when anything happen
thank sir
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