Help Moto E5 play XT1921-5 - GSM-Forum

ikeda_13 · 08-20-2019, 07:52

If someone has been able to unlock the motorola e5, play xt1921-5. What can you tell me how to do it? I deal with sigmakey, it does everything and finally it says that it has been unlocked, but it still says that the sim is invalid ... I already tried one that has security from June 1, 2018 and another one with December 1, 2018 and none is unlocked

GSM_Support · 08-20-2019, 08:07

@ ikeda_13,

More likely that the phone you have has latest security patches installed.
In such case, it can not be unlocked at the moment.

Best Regards
GSMServer team

08-20-2019, 07:52	#1 (permalink)
ikeda_13 Junior Member Join Date: Sep 2014 Posts: 14 Member: 2265179 Status: Offline Thanks Meter: 1	Help Moto E5 play XT1921-5 If someone has been able to unlock the motorola e5, play xt1921-5. What can you tell me how to do it? I deal with sigmakey, it does everything and finally it says that it has been unlocked, but it still says that the sim is invalid ... I already tried one that has security from June 1, 2018 and another one with December 1, 2018 and none is unlocked

08-20-2019, 08:07	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ ikeda_13, More likely that the phone you have has latest security patches installed. In such case, it can not be unlocked at the moment. Best Regards GSMServer team