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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-18-2019, 20:45   #1 (permalink)
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HERE Is MTK error with sigma soft in animation


To help team to improve this issus with new mtk driver and with old driver in sigma support



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Old 04-19-2019, 09:13   #2 (permalink)
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@ rebainoor,

Thanks for the report.
What phone model exactly you are trying to service at a current animation?
Try selecting Smartphone PID0003 port and post results, please.
Current case was transferred to developers team.

Best Regards
GSMServer team



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Old 04-22-2019, 05:52   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ rebainoor,

Thanks for the report.
What phone model exactly you are trying to service at a current animation?
Try selecting Smartphone PID0003 port and post results, please.
Current case was transferred to developers team.

Best Regards
GSMServer team




thats why sigma need to show model and other required information in log ..
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